Method Community

Shawn - I'll do a translation on that one.   In order to make sure that old data does not overwrite new data, QBO maintains an edit sequence called a SyncToken.  If you make an edit in QBO for Bob Smith's invoice, it gets SyncToken 1.  Then if Method edits it it gets SyncToken 2, and so forth.  If another app tries to ...

One easy way to confirm if the name already exists or not is to use our Import/Export tool to export the Contacts table and Item table and take a good look at the FullName field for both. The name could be in use on the Method side which is preventing it from being used again. The Import/Export tool can be found within your Method account by ...

On 10/8 I processed payment on 6 invoices in QBO.  4 of them posted paid correctly back to Method.  Two showed up as conflicts on the Quickbooks>Resolve Conflicts screen.  Below are the messages: Could not add/edit the Invoice '2859'. The response from QuickBooks Online was: INVOICE_INVALID_SYNC_TOKEN - Sync Token has ...

Thanks Paul.  I did have them corrected in Method with my Actions script but apparently QBOnline wrote them back over.  Assuming the fix lets me write back updates from Method to QBOnline, I should be able to run my script again after Intuit puts in their fix.  Just let me know when they've got it fixed.  I appreciate it.

I've found now with a few items and customers I've tried creating, that once I try to save them, they say they already exist in my QB file. I've checked my QB file and found no trace of any of it.  Ideas?

Shawn - an update.  We just heard back from Intuit that they will be applying a hotfix later this week.  Once they do that, we'll be able to restore our ability to send changes to make customers non-taxable again.  Then we'll be able to work the back-end logic.  So if everything goes smoothly, we'll have everything ...

When editting an action list, the arrows on the Move command have disappeared as of the last two days.  The same thing has happened on the grid when adding columns.

Shawn - what we've done temporarily, until we hear back from Intuit is: 1. An edit to a customer from Method to set a customer to be non-taxable will be ignored. 2. An edit to a customer to make them taxable will succeed. Currently, until there is a fix from Intuit, there is no way for a 3rd party app like ours to make your customers ...

Shawn -  You're absolutely right.  Something isn't right with the QBO syncing.  So far we've been in touch with Intuit, the makers of QB Online, and they have confirmed that it is a bug on their end, and that they are working on a fix.  As soon as I know more, you'll be the first to know.  And yes, as soon ...

Yeah, I can see how that could work. Thx for the help...will give it a shot.