Method Community

While working in Customize>>screens, and editting a field, action, ect, quite often the new window opened to do the editing is so far down the screen that the footer and save, finish, ect buttons are not accessibleand the window has to be dragged up to make them visible.  Also, the window may have gotten bigger as well, so it has to be ...

Every once in a while while working on customizing a screen, I get the following message:     Invalid viewstate.     Client IP: xxxxxxxxx     Port: 1743     Referer: https://www.methodintegration.com/method/Designer/DesignerCallBackFunction.aspx     Path: ...

JKM@SA- If you delete the series it will delete all unmodified Work Orders, but anything that has already been modified or saved will have to be individually deleted. -Michael

Michael, Hey it works.  Thanks! John M

Hi John- Try editing the screen and clicking Publish to republish it and then test it again. If the issue still exists let me know and I will create a ticket for it. -Michael

Greetings, FieldServices>Work order list>Checked work orders>More Actions button There use to be options that showed up when i pressed the More actions button. Now they are missing.  After looking around my created froms, buttons that had options when pressed are all missing now. This is a user created form This was working a few ...

JKM@SA- Thanks for confirming that. I will update this post when the issue is resolved. -Michael

Yes, I was using Chrome.  Firefox is better.  

That was it - the occurrences were deleted but the series record was not.  If I have a series work order with 3 occurrences, should I be deleting all 3 occurrences and the series record (i.e. 4 deletions) or will deleting just the series record delete the occurrences associated with it?

JKM@SA- Do you happen to be using Chrome? We came across an issue where dragging fields was not working as it should when customizing screens in certain situations, using IE or Firefox should get you around this issue while our dev.team works to resolve this. If you are not using Chrome can you give us some more details? What browser are ...