Method Community

Matt - We're still doing some final testing and tweaking before rolling it all out.  You can get a sneak peak of what has been rolled out so far by viewing the "Contacts_Portal" under Customize > Portal.  There's a problem we just noticed, right now, where the automatic emails it generates are not ...

[quote user="pdirect"] Ok, done.  Also, as a side note, the notification emails for updates to this forum have a REALLY LARGE FONT at the beginning of each email . . . so big I can't even read it.  If I scroll all the way down, I see the post in normal font.  [/quote] Brandon, Update for you - the issue has now ...

[quote user="Method_Danny"] Steven sent in the following reply via email:   Danny,   I have only the Expense Reports and Employees & Vendors roles.  I am logged in as admin. The Expenses tab is missing.   [/quote] Steven, When you check the list of tab groups/roles, are they all not listed as I put in ...

Jillian asked: A few quesitons on Time tracking 1. Can Method develop an Hourly and Minute option for tracking? Converting minutes down might stunt our most proficient bookkeepers :) ? 2. The Tab doesn't put you into the next field (I noticed this in multiple screens) so I have to use the mouse, and that's really frustrating. Am I doing ...

Hi Matt, Well, really the ultimate choice will be up to you as to whether calls should be entered as cases or activities.  But, hopefully I can shed some light on the situation for you to make things clearer.  An Activity is an individual task that someone does, such as recording an email received, or making an outgoing phone ...

Any update on this? The problem is still happening in Feb. version and it's a pain to switch to Oct version when I need to use this feature (twice this AM). Thanks

Hi Blake, They should be able to reset their own passwords using the Forgot Email link on our signin page. If that isn't working, give us a call at 1.888.925.6238 x.2 and we'll be happy to help get it reset. Hope this helps. - Justin

Hi - It doesn't appear the document library is available to attach to activities unless I'm missing something.  I also don't see the field "attachment location" in the "send email" action.    Atleast it's not available on the version of Method I'm using.  Please advise.

 Victor, In doing our final testing, there doesn't seem to be any form validation. For example, the fields identified with asterisks as being required are not really required. And I would like to have the form test to make sure that the email is a valid format.    Thanks.

Bryan, I'm not exactly sure what's causing this yet but the next time you find an item with this issue before fixing it can you make note of the item and export your items list and email it to me along with the name of the items that caused the issue. -Michael