Method Community

And it CAN'T be something with my customization because it worked fine until yesterday.

How convenient for Method . . . break the system and then charge us to have you fix it.  Anyway, how do I get paid support and how much does it cost?

Thanks Micheal.  Can you post back here when the ticket is resolved?

pdirect- Situations like these are best addressed with paid consulting time and if it is a Method Platform issue and not a customization issue we will credit back the time. I tested the screen I created when you orginally were looking to create the search screen and my version which has been untouched in the last 14 days works as it ...

This is especially frustrating because it was working fine and without any changes on our end, suddenly it hangs. 

Very frustrating! I just spent an hour recreating that screen with one simple customization . . . and now it's still "hanging" (i.e. won't load).  What do I do now? 

pdirect- If you delete the copied screen it will link back to the orginal screen. Make a copy of the copied screen first(Don't replace the tab links) and then delete the screen, that way you still have access to the customized screen. -Michael

Shawn-  I was able to duplicate this issue and have created a ticket for our development team. I will update this post when there is a resolution or when I have more information. -Michael

You mean test the original search screen?  I already did that.   But how do I recreate the link to the original search screen?  

Hi Emily- Method does support Authorize.net. I did a quick search and based on the developer guide for Authorize.net (Page 26 Link ), the phone number should be optional. You may have to contract Authorize.net about the phone number being required (This may be a setting within AVS), on our end here at Method, I can only make a request ...