Method Community

Hi debwiddi, I’ve moved your post to the Method General Q & A since it is not related to the sub-forum for Professional Services. Thank you for the response but I am not able to replicate the same issue that you are having. Are you using one of our original screens or is this a custom screen? If they are original screens, I can ...

I keep getting this error message on import. This is the error message I am getting in over 800 records:" Error: Save Warning: The Customer/Employee/Vendor/OtherName could not be sent to QuickBooks. This Name is already in use. Please edit the Name so that it is unique and save again."  Unfortunately we have to have the NAME ...

James- We have been made aware of some of the 'wonky' things happening on the grids and our next publish should address these. -Michael

Suzanne, Are you entering the customer name in the grid header to search? Are you pressing enter or clicking on the filter icon? -Michael

Michael, Thanks for the update.  This should work also.  I'm still curious as to how the functionality of the Update link automatically provided at the bottom of the Grid is simulated in an action sequence.  Maybe this new version of Save Grid Row will do this? I am also getting weird calculation results for some cells in the ...

jnoneiliv1, To update this thread, Save Grid Row was actually created for use with our old grids before we updated to the current style of grids. This action will eventually be updated to be Save Grid to save a grid as a whole. -Michael

Hi Michael, Our Method account name is ScapeAbilities1.  Here is what I'm doing: Login to Mobile on my IPHone 4G Select Work Orders from the drop down Enter a customer name in the search box Get the error. Thnks for your help. Suzanne

SuzanneB- Can you enable MethodSupport(Customize > Users) and email me your Method account name? I am currently unable to duplicate this issue. Also if you can included the exact steps you are taking to produce this error. -Michael

Hi Michael, We are using a standard screen, not a modified version.  Also -- I am using an IPhone 4 and continue to have this problem. Thanks.

Navitha, Just to be a bit more specific, can you generate the report in QB with the date range you are looking for(one year)? -Michael