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Hi Albanese,
We were having some issues on our end with users not being able to connect their sync engine to our servers. As of right now, this should be resolved.
Are you able to check to see if you are up and running again for me?
Sorry for the inconvenience!
-Ben
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We are aware that some of our QuickBooks Desktop users are experiencing sync issues at this time. We are aware and working to solve this problem. Thank you for your patience.
Jon
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We are aware that some of our QuickBooks Desktop users are experiencing sync issues at this time. We are aware and working to solve this problem. Thank you for your patience.
Jon
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Is there a problem with the synch engine - unable to connect status 503 service unavailable
Rich
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Some users may be experiencing issues generating URLs. We are aware and are working to solve this problem. Thank you for your patience.
Kaitlin
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Some users may be experiencing issues generating URLs. We are aware and are working to solve this problem. Thank you for your patience.
Kaitlin
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Some users may be experiencing issues generating URLs. We are aware and are working to solve this problem. Thank you for your patience.
Kaitlin
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Hi Ben,
Thank you for the answer regarding invoicing, which happens right away.
Purchase Orders, on the other hand, are future dated transactions. What I expect to happen is
1. When a Purchase Order is created, the Quantity On Order on the Inventory Item is updated, but not the Quantity on Hand
2. When the Purchase Order is pulled into ...
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Hi Kelly,
Apologies for the delayed response. Happy to answer your questions!
The Item Quantity fields are actually handled by QuickBooks. You create an invoice with Inventory Items, hit save, and the Record syncs over to QuickBooks. At this point, QuickBooks calculates the Quantity on Hand and adjusts accordingly - ...
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Thank you for the reply. Can you let us know an approximatE date then and where in the queue this is in the product Roadmap? This is a significant issue in terms of staff productivity / efficiency and need for our consultant to build "workarounds"
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