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VLocke,
It is not required to update to the new CRM but you can still install the new CRM on your account and as long as you don't uninstall Method Full Blown from your account you will have both.
-Michael
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John,
I use Chrome and haven't come across this, I will test this out further and see if I can duplicate it or come up with something.
-Michael
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I found the answer:
Customization
Integration Tools
Web Forms
Create new, table Cases
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How do you create a create new case form that can be published on the web? I need to enable any person to submit a case to the system using our website. Also, do you have an email to case capture feature (i.e. when an email is sent to a particular email address, it creates a case using the information)?
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I am looking to import old cases and cannot find a way to modify the case number. I checked the import table and there doesn't appear to be anything that matches the number field and I suspect it is an internal ID I cannot overwrite and is automatically created. Is there a way around this, or do I have to create my own custom field ...
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Hi Navitha, this should be fixed. Can you please confirm?
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Is updating to the new CRM 2.0 required? I have a client that only uses Field Service and we have customized it.
If so, this is a requirement can you tell me the deadline the upgrade needs to be completed by?
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Greetings,
When printing from crome, like invoices, it does not fill the whole page. Crome seems to make things smaller and center it. I have tried to look at the features but there is not much to change or look at. Any one else have this issue?
Thanks! John M
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James-
One thing that you could do is instead of selecting a contact from the drop down click on the ... next to the contact drop down, it will bring up a search window which will give you better search/filter option so you can select the correct Customer:Job.
-Michael
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Hi SuzanneB,
Are you using the standard screen or a modified version? What device were you viewing it on?
-Michael
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