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  • Re: Customer portal and responding to cases

    Hi Michael, I sent you a case using  your email.  I have tried this using firefox and IE. I sent this from the new CRM using new cases.   The last time i did this, the customer was asked for a username and password.  John
    Posted to Method:Classic General Q&A (Forum) by John M on 08-01-2011
  • BUG February Version: Send Email Action - Attaching Doc Not Working

    I have an action that attaches a Document to a Send Email action. In the February version of Method the document is not being attached. I just tested it side by side with the October version and that October still works but not February. Please fix.
    Posted to Method:Classic General Q&A (Forum) by Blake C on 03-04-2014
  • Method Updates - Sept 30th, 2024

    The following updates are now live for users of Method New Features / Updates Charts - Improved the UI for when charts aren't correctly setup. (PL-42510) Grids - Improved the UI for when no records are found in editable grids. (PL-48421) Chips - Fixed the sizing of chips. (PL-47149) Chips - Updated text searches to default to Contains ...
    Posted to Release Notes (Weblog) by Method_Harman on 09-30-2024
  • Method Updates - July 9th, 2024

    The following updates are now live for users of Method New Features / Updates Fixes Web to Lead - Fixed an issue where vertical borders were visible on web forms. (PL-44756) Email Campaigns - Fixed an issue where clicking the link in the free email usage text navigated the user to the wrong system page. (PL-47546) Purchase Orders - Fixed ...
    Posted to Release Notes (Weblog) by Method_Arshi on 07-09-2024
  • Method Updates - May 21st, 2023

    The following updates are now live for users of Method New Features / Updates Proposals - Added functionality that will automatically retry failed auto-payments the following day. (PL-45241) Proposals - Made improvements to the app routine by removing duplicate actions, cleaning up logic and separating functionality into new app routines. ...
    Posted to Release Notes2 (Weblog) by Method_Nicolas on 05-21-2024
  • Method Updates - April 18th, 2024

    The following updates are now live for users of Method New Features / Updates Proposals - Assigned a backup recipient for communications if the Assign To or the customer contact become inactive. (PL-44722) Proposals - Improved validation for sending the proposals payment expiring email. (PL-44714) Proposals - Added an activity to log ...
    Posted to Release Notes (Weblog) by Method_ Courtney on 04-18-2024
  • Method Updates - April 4th, 2024

    The following updates are now live for users of Method New Features / Updates Email Campaigns - Updated emails to be categorized as marketing. (PL-45019) Reports - Updates to some of the stock app Reports screens to leverage the new chart drill-down functionality. (Activities, Invoices, Work Orders, Cases, Opportunities). ...
    Posted to Blog (Weblog) by Method_ Courtney on 04-04-2024
  • Method Updates - November 23rd, 2022

    The following updates are now live for users of Method Fixes Advanced Search - Fixed an issue preventing use of advanced search for tags with apostrophes. (PL-38607) Email - Fixed an issue where emails were failing to send for some accounts using gmail server. (PL-38841) Calendar - Fixed an issue on Safari Mobile browser where the user was ...
    Posted to Release Notes (Weblog) by method_Hannah on 11-23-2022
  • Method Updates - November 22nd, 2022

    The following updates are now live for users of Method New Features / Updates Email Campaigns - Added a status column to the recipient grid on the view campaigns screen.(PL-38156) Email Campaigns - Modified analytics to calculate more accurately for emails sent & emails opened.(PL-38170) Portal Theming- Ability to brand customer Portals. ...
    Posted to Release Notes (Weblog) by Method_Mamoon on 11-22-2022
  • Method Updates - April 23rd, 2021

    The following updates are now live for users of Method Fixes Send Email screen - The value for the To Be Included in Email checkbox on attachments now carries over properly from the selected email template. (PL-31494) Time Tracking - Fixed issue that allowed entering a negative duration. (PL-32076) Zapier - Fixed error when trying to ...
    Posted to Release Notes (Weblog) by Method_Guillermo on 04-23-2021
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