Method Community

Hello SolarGuys, There was an issue on our end which our development team was able to resolve. We are working on a more robust email service which would fix all these issues.  I apologize for the inconvenience. Regards, Inder

Hi Kenneth, I left you a voicemail and email regarding the issue you mention above.  This would likely be a support issue, and it would help to get some more information from you regarding the errors you are receiving. -Ben

In my opinion, yes,  customization is required.  Maybe the Method guys will chime in to verify.

pdirect- Can you try this again and let me know if this is still an issue? -Michael

Shaun, Did you try my suggestion of regenerating the tables?  To do this, under Customize > Tables/Fields click 'Edit Fields' for the InvoiceLineItems table and then click the button for Finish Editing Fields.  If this doesn't work could you email me your account name and enable the MethodSupport user? - Adam

Hi Michael, I sent you a case using  your email.  I have tried this using firefox and IE. I sent this from the new CRM using new cases.   The last time i did this, the customer was asked for a username and password.  John

I have an action that attaches a Document to a Send Email action. In the February version of Method the document is not being attached. I just tested it side by side with the October version and that October still works but not February. Please fix.

The following updates are now live for users of Method New Features / Updates Fixes Email Service - Added ability to mark shared emails as "not visible" so they will be hidden from sender dropdowns. (PL-53642) Email Service - Fixed an issue where customers were unable to view sent emails on the next day after account ...

The following updates are now live for users of Method New Features / Updates Email - Fixed an issue where email history was removed after trial period. (PL-47019) Fixes Sales Orders, Proposals - Fixed an issue where the SMS character limit was not properly validated. (PL-52899) Invoice - Resolved an issue where customer emails were ...

The following updates are now live for users of Method New Features / Updates Fixes Work Orders - Fixed logic to respect the from field in the email template. (PL-52211) Proposals - Fixed an issue where the recurring payments app routine did not properly handle currency, leading to errors. (PL-51823) Estimates - Fixed an issue where users ...