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jnoneiliv1,
To update this thread, Save Grid Row was actually created for use with our old grids before we updated to the current style of grids. This action will eventually be updated to be Save Grid to save a grid as a whole.
-Michael
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Hi Michael,
Our Method account name is ScapeAbilities1. Here is what I'm doing:
Login to Mobile on my IPHone 4G
Select Work Orders from the drop down
Enter a customer name in the search box
Get the error.
Thnks for your help.
Suzanne
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SuzanneB-
Can you enable MethodSupport(Customize > Users) and email me your Method account name? I am currently unable to duplicate this issue. Also if you can included the exact steps you are taking to produce this error.
-Michael
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Hi Michael,
We are using a standard screen, not a modified version. Also -- I am using an IPhone 4 and continue to have this problem.
Thanks.
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Navitha,
Just to be a bit more specific, can you generate the report in QB with the date range you are looking for(one year)?
-Michael
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Yes Michael, i am able to generate the Open Invoice report in QB. But can we restrict this report to one year?
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Navitha,
I was able to duplicate your issue but looking at the QuickBooks Open Invoices report it is giving me the same results. Are you able to generate this report in QB using the Open Invoices?
-Michael
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Hi Jeff,
This is actually a different issue then the one discussed above, the issue above was specific to Field Services for Method for QuickBooks Desktop. The issue you are having seems to only be occuring for Method for QuickBooks online, I have been able to duplicate this issue and will create a ticket.
-Michael
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Hi Rajni,
The Amt.To Pay (OpenAmount) field is generated by QuickBooks. To change this value you would need to edit the bill itself and change the line items.
-Michael
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Debwiddi,
By default Method doesn't support multiple service addresses(Limitation of the SDK to pull multiple ship to addresses) but you could create a different job for each location or customize Method so that it can store multiple service addresses.
-Michael