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Hi Navitha, Let me try this on my end and get back to you. Are those the only items you set on the report or where there other items? -Michael

Hi Richard, The mobile versions of our screens work on tablet devices as well, though designed mostly for smaller screens. Currently there is no solution to this but maybe a user has found a different mobile device that works with frames. -Michael

Michael, Can you let me know if the response from Method_Paul  has helped address this? Otherwise, I can look into situations where service item would be greyed out or disabled within Pro Services.

 Thanks for suggesting the webinars.  The first one appears to answer my question.  However, it does not jive with what you suggest. Per the webinar, I am able to accomplish what I need by using Insert Detail Report.  One question on this - am I able to break my Main Detail section with a Detail Report and then continue with ...

Hi I set up one scheduled report of the type  "Unpaid Bills Detail" for the period of "this year". But I am getting the following error while generating that report "The report failed to be generated. cannot use the element "ReportBasis" in this request". Please give me the suggestion to solve this ...

Or so I'm told when it comes to making content scrollable on iPad and Android Browser, at least reliably. Method uses iframes liberally. So, any suggestions, tips, tricks, etc. on getting these pads to work w/ Method?   Has anyone made a solution? We hoped that the Dell Duo netbook/tablet hybrid would work, but it's tablet UI ...

I am having the Same issue that Michael mentioned. Additionally, when I click Complete Save & Close on the activity, it just closes the Popup screen, it doesn't take me to the Time Tracking screen as it did during the demo on Friday. If I click the Go To button in the activities grid, then it will open the activity as well as the Time ...

Hi John, The final set of updates have been pushed out.  You can checkout the release notes for more details by clicking the link below.  If you want to have the activity type "Work Order" show in the CRM screens, you'll need to go to Activities > New Activity.  Click the (...) next to the Activity Type dropdown ...

The following indicates which accounting application(s) the release note(s) apply to. QBD = QuickBooks Desktop QBO = QuickBooks Online New Opportunity Fix - the Activity Type dropdown list now filters to show only types with IsAppSpecific = No. (QBD & QBO) Fix - the Follow-up Activity Type dropdown list now filters to show ...

Michael - you really should be able to have access to the Service Item for time tracking.  I haven't seen any situations where this isn't the case. I agree with you - with this standing in your way, there's no way you could do billing based on time tracking. I have just regenerated all the screens on your account (it's an ...