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John- Does the same thing happen if you try it in a different browser? I am not able to duplicate this issue.

Go for it. Case # 97 and 99. I just created #99 and added a activity of a work order and the message is still poping up I am using XP with IE 8. XP has all the updates. Not sure about IE  

John- Do you mind if i login and take a look?  

Hi Michael, Ok it works.  Turns out the status of the work order has a defult of completed. Will have to change that.   Thanks, John M

TogsTeam- Deleting these conflicts associated with SalesRep should get rid of the duplicates and allow your sync engine to continue its process.

QuickBooks returned an error when adding/modifying a accSalesRep record. The error was: There was an error when saving a SalesReps list, element "SS". QuickBooks error message: The name you have chosen is already associated with another sales rep.. The Request was: <?xml version="1.0" ...

Hi John, You should still be able to do that. When you are editing a case in the Case Dialog & New / Edit Activity tab section you should be able to choose Work Order for the Activity Type. -Michael

Greetings, CRM Pro> Case List> Choose a case.  After i choose a case, it takes me to the edit case page. The page loads up with no data, a message from windoes pops up say, Do you want to continue working with a unsecured page?  It askes me yes or no.  If i choose yes or no everything works. Update: This window only shows up ...

TogsTeam-  What is displaying in Resolve Conflicts for table SalesRep? QuickBooks shouldn't allow duplicates for SalesRep intial so there should be conflicts about duplicates.

Hey Michael, From the old CRM, I was making up cases for everything from customer questions to internal issues.  When i created a activity for a case, i would choose Work Order. A work order woud then appear in Field Services. Thats what im looking for unless there is a new way of creating work orders. Thanks, John