Method Community

Greetings, CRM Pro> Leads> Estimates>Save & Email: I get the following error. Action Sequence 38 Cound not find the tablink Recent Transaction. CRM Pro> Leads> Invoices> Save & Eamil: I get the following error. Action Sequence 40 could not find the tab link Recent Transaction. CRM Pro> Case> Edit Case> Case ...

In the Customer Center, Customer Tab, On the "Additional Info" Screen, in the drop down "Sales Tax Code" field what is the default setting? Most of our work is in Oregon where there is no Sales Tax. I would like to set the default to "Non" tax. Is that possible?

Search Customer List and Search Contacts List When clearing the filters on the screen by clicking “Clear”, Method will now take the cursor to the Full Name box automatically (QuickBooks Desktop and QuickBooks Online) Updated so that hitting the “Enter” key triggers the actions located in the “Search” ...

[quote user="m.mehr"]Deleting invoice created in QB and rebilling through Method using the same invoice number is how I would probably do it.[/quote] Yes, this is how I would go about it.  

Hi Kerry, There is a website address field at the contact level. When editing a customer if you go to the Contacts tab section and click Edit Contact to edit a contact you will see a field where you can enter a website address. -Michael

Hi Val, Looking good, thanks for the efforts. The only issue I can see is that I took your advice on doing an invoice from within QuickBooks based on your statement, "The beauty is that the time tracking entries will be update to reflect ‘HasBeenBilled’ and the quantity remaining to-be-invoiced will be updated as well." ...

[quote user="Method_Michael"] pdirect- Thank you for the feedback, I will bring up this point in the Method team weekly meeting. [/quote]   Also please consider adding a Web Site field to Customer and Vendor records. This is also common in other CRMs.

pdirect- Thank you for the feedback, I will bring up this point in the Method team weekly meeting.

Our average sales rep doesn't have access to a QB role. We instead had to add a products tab to the CRM role. But something like this should be standard to the CRM role if you consider other CRM applications.

pdirect- You should have a QuickBooks role and under that role there is a Lists tab which contains the item list. -Michael