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  • Re: Method QB sync causes invoice lines to disappear after sync

    David - maybe that's the problem. If you are trying to add invoice lines (children) to a particular invoice (parent), you should be using the InvoiceRecordID on the InvocieLine table to relate them. This would be the field that will associate the child to the parent correctly. Keep in mind the parent must exist before the child. :)
    Posted to Method:Classic General Q&A (Forum) by Method_Valbon on 01-28-2013
  • Re: sync new customer and invoice with method

    [quote user="utahpowder"]just created a new customer and invoice for that customer in qb online but it is not showing up in Method. is there something that I am not doing correctly?[/quote] Have you initiated a sync yet?  There's a green/blue arrow near your username which will sync the record over.  We look for changes ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 09-18-2012
  • Re: method won't sync qb...

    Hi Chris, The Method Sync Engine must be installed alongside every installation of QB that you use, as that is how Method detects changes on that particular QB machine. First, ensure that you have the Method sync engine installed (by going to Start -> All Progorams -> Method) on that particular machine. If it is, verify that the sync ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 11-15-2010
  • Re: Real Time or Periodic Sync?

     Michael, Please provide add'l detail about your comment below so I can answer my clients questions:  "The 20 minute interval you have setup is to pick up any changes that may have been missed and didn't get pushed for example changes made in QB on a computer that does not have the sync engine ...
    Posted to Method:Classic General Q&A (Forum) by DaveS on 11-30-2011
  • Update to Method's QuickBooks Desktop Sync Engine

      Greetings Methoders!   The new version of our QuickBooks Desktop Sync Engine is now out of beta, and we wanted to give you the rundown about why an update was needed, what this means, and how to make sure you have an updated sync engine.   Why a new sync engine? QuickBooks Desktop requires us to renew/update our ...
    Posted to Blog (Weblog) by Lynda Byrne on 03-14-2014
  • Re: Sync issues

    Hi David, I wanted to add a little more details on what may have happened here. The message you see in the conflicts area can be broken down and explained a bit further. Please keep in mind that these conflict messages come directly from QuickBooks and not Method. Object "XXXXXX-XXXXXX" specified in the request cannot be found. ...
    Posted to Method:Classic General Q&A (Forum) by Method_Valbon on 01-08-2013
  • Re: Method QB sync causes invoice lines to disappear after sync

    Hi David - I've made a few comments below. [quote user="DavidGlantz"]after digging into the InvoiceLine table we have discovered that the field InvoiceLineGroupRecordID is populated on the ones that are disappearing. The first line item (which is what QB ends up saving) has a blank value in that field[/quote] Under normal ...
    Posted to Method:Classic General Q&A (Forum) by Method_Valbon on 01-28-2013
  • Method QB sync causes invoice lines to disappear after sync

    After the Method QB sync, particular Method generated invoices are inserted into QB with just one line out of a multi-line invoice and the invoice is updated and replaced in Method. Some work perfectly but in this case the issue has been isolated to certain items and then to a particular custom pop-up screen that creates the entries. There is ...
    Posted to Method:Classic General Q&A (Forum) by DavidGlantz on 01-25-2013
  • Re: Sync of Finalduedate and GenericName

    Hello Dieter, MethodAPIActionSendToDesktopV2 does 2 things A. Setting up the record so that it can be picked up by the method integration engine with the next sync B. Pushing the record to Quickbooks We have an issue with Step B which you are working around by doing a changes only sync, but we still ...
    Posted to Method:API Q&A (Forum) by Laks_Method on 05-02-2018
  • Re: How to handle DeleteFromDesktop Sync Issues

    Hi Mahlon, In Method:New to find the "Delete from Method" option, please follow the steps below: go to Gear > Preferences > Quickbooks > "Sync Conflicts" > "View Sync Conflicts" > select all the conflicts you want to delete and at the bottom of the screen will be the option "Delete from ...
    Posted to Method General Q & A (Forum) by Method_Phuong on 03-16-2017
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