Method Community

Paul, Great suggestion. Save is working now. We do have custom screens and republishing fixed the problem. Do you have any thoughts on what may be causing this? I am the only person who can publish a screen. I would prefer to avoid the problem in the future in case I am not available to fix it right away.

Method support is enabled. The screen name is MethodSupport. It is associated with the email: bsc@methodintegration.com        

There is no recommendation -- it says contact the Administrator -- I am the Administrator. I don't know where to start. 

We have had numerous errors with Advanced search. The situation would always end with inviting us to login to a temporary screen with a date (November version, December version) that was soon to expire. Now we are not offered to login to a tempoarary screen, we just see this error message: Error Generating Grid. The Grid was unable to build one ...

Whenever we try to save a new record, we receive the following message:   Please make sure a value for 'Customer Name' has been entered. It is a required field. Additional Information Action Sequence Order:1 I have seen this error before and have clicked around on the Customer table, logged in and out ...

I recently hired a data entry person to manually change the sales rep for almost 300 customers (we normally due an import but there were special circumstances). After checking her work, I noticed that not a single change was made. I checked the audit trail (Method's) and each record said it was modified but clearly nothing had ...

Yes, I tried all of the steps above and they did not work.

I don't see anything like that. Any other suggestions?

I think there is a bug or I am doing something wrong. I am trying to change the default setting for my customer list. Our sales team would like this to default to ALL CUSTOMERS vs. ACTIVE CUSTOMERS. Currently, when the customer list opens up, it defaults to "All Active Customers." I found a preference in the customer screen (Grid ...

I know this question is proof that I have never watched your webinar on the subject. I apologize in advance. Basic questions follow: 1. Is it possible to assign more than one campaign to a name? When I import / export data I see only one column. It seems that the way it works is only one campaign per customer. Please clarify 2. The head of our ...