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from field service center/calendar/edit/timein, timeout/job item/employee/start time/end time/payroll item/enter time = receive error

Every time I try and enter time before invoicing a work order after it is completed, I get the following error:  Error^Action Sequence Order:24^The criteria to retrieve value from table did not contain a value. The field used to retrieve the value is RecordID and the sign is = Not sure what it is.  Thanks...

Is there a way to print the customer phone number on the work order?

I am using an original screen and trying to print work orders from the schedule. I have not had this problem before. I select the appointment, hover the mouse over the appt, select the arrow, drop down and choose "print work order(s)" but instead of going to the work order, it goes to a graph. I also selected "edit" and went ...

Is it possible to assing time to a service Ie: low windows take .01 minutes, high .02, etc?