Search
-
When a customer logs into our portal, using their created UN and PW, and they see the screen where they can pay for an outstanding invoice, at the bottom of the screen there is a place that gives them our company contact information. However, the email address that they see is incorrect. How do I change this?
NOTE: I am talking about the ...
-
I am trying to change my default email settings under the "my account" tab in Method and receive this error:
"The test email failed to send. Your settings have not been saved.
Please edit the setings and try again. Here is the response we received
from your email server:
The operation has timed out."
I just setup the ...
-
Right now we cannot see "Balance" as a default in the search fields of each of our screens. Can someone tell me how to see (as a default) the "balance" field whenever one of us logs into Method?Right now we have to click the sprocket and then select the check box that says "balance" in order to see it.
Aaron ...
-
Ah! I was unaware that I needed to add a gateway for each card type. My intuition told me that one gateway for all of our customers would be the way. Anyways, it looks like I fixed it. I will chime in again if something breaks.
Thanks,
Aaron
-
Intuit support is saying that there are no known issues with their portals and that they only provide the portal. Also, the problem I am seeing is on the Method part of the portal, not the intuit website. I have included a screenshot of the problem. As you can see, when a customer attempts to select a method of payment (i.e. - a type of card) ...
-
I am not quite sure about the error message but I know that it wouldn't allow certain customers to pay. One customer was using AMEX and it said it couldn't processes their card. As I logged in to check it I noticed that the the drop down to select a card type just says "credit card" it doesn't have any other selections ...
-
We are having trouble with the payment portal. When customers login using their email addresses they cannot select the payment type (i.e. - Visa, Mastercard, etc). There is a box that says "Payment Type" but only the words "credit card" appear there. How can we fix this so that customers can choose their payment method? Some ...
|
|
|