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It sounds like someone changed the Default Work Order Template. To check this, go to the Field Service Dashboard screen and click the link that says "Customize Templates" and make sure the correct work order template is selected.

I am having the Same issue that Michael mentioned. Additionally, when I click Complete Save & Close on the activity, it just closes the Popup screen, it doesn't take me to the Time Tracking screen as it did during the demo on Friday. If I click the Go To button in the activities grid, then it will open the activity as well as the Time ...

Hey Val, Thanks for the update, it sounds like the key here is that QB needs to be open and the sync engine running for Pro Services to perform as expected. Is that an accurate evaluation?

Hey Val, I'm not sure if you did anything with this or not, if you did thank you. If not, then it would appear that having Quickbooks open while creating the invoice solves the problem.

Thanks Val. I love that you guys added a release notes blog!

Hi Rich, It is now working properly. Thank you!

Has anyone had a chance to look into this?

I created a new budget/contract. I added a Line item with the billing type as hourly. I went to Time tracking and added a time tracking entry for 1 hour and approved and closed. I went to Details tab and clicked create invoice. I created the invoice for the 1 hour. When the invoice screen appears, the save & Clos ebutton does not close ...

When I am using this call, I am being taken to the Method Sign in screen instead of directly into my account. This happened once before: http://www.methodintegration.com/cs/forums/p/1174/3935.aspx#3935

Danny, I didn't notice the relate link on the activity grid to the left. You're right, that's a much nicer way of doing things!