Method Community

Our average sales rep doesn't have access to a QB role. We instead had to add a products tab to the CRM role. But something like this should be standard to the CRM role if you consider other CRM applications.

pdirect- You should have a QuickBooks role and under that role there is a Lists tab which contains the item list. -Michael

In the new upgrade of CRM, I can't find products anywhere. Often our reps would look up products to see if they were in stock before ordering for a customer.  Again, products and inventory should be a staple of any CRM system. 

Michael – can you give this a try and let me know how it goes.

Hi Robin, Can you enable the MethodSupport user by going to Customize > Users and email me your account name and I will login and take a look. -Michael

I'm having a problem with the new CRM.  When trying to switch from the Full Blown to CRM QB Pro version, the second step is customizing the app.  When I try to click on tab goups, I get the following error message:   "The screen you are tryig to load cannot be found. You ay have to refresh the tab links.  If you ...

pdirect - this issue should now be resolved.  Thanks for bringing this to our attention. Cheers, Danny

[quote user="pdirect"]It shows up in full in Chrome, but not IE9.[/quote] Thanks for the heads up. We will look into this.

 [quote user="pdirect"] That's great news, thanks!  And for some reason the blog post you link to is cut off in the middle of it. [/quote] It shows up in full in Chrome, but not IE9. 

That's great news, thanks!  And for some reason the blog post you link to is cut off in the middle of it.