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  • Automated Emails

    I'm looking for any easy way to automate sending out emails to customers. For instance, once we process a new customer I'd like an email to automatically go out to welcome them. After 30 days, it would be nice if another automated email could go out to touch base with them and see how they are liking the service. I can think of a number of ...
  • Orphaned Contact

    I have a dummy contact that I need to delete (or at least delete the email associated with it). When I try to delete the email address using the stock CRM_CustomerList screen, I get a notice that says "FullName is a required field and is currently blank". When I try to delete it entirely I get a message that this is ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 01-17-2014
  • New Contacts from .vcf

    Nice new look! I love the plug-in but have run up against a situation I can't resolve. One of our customers (who is the main contact of the company in Method) sent me four seperate emails one for each of his employees. Attached to each email was the contacts Outlook Contact VCF file (Business Card). How do I import or add these vcf files to ...
  • How do I Insert a Generate Report action result into the document field in the Library table?

    I created a button.  In the button action sequence I generate a report and an action result from the report. I then have two 'Insert Into Table' actions after that. One to create a Document Library record. The other to create a Document Library Link record. It all works just fine AS LONG AS I don't use the action result ...
    Posted to Method:Classic General Q&A (Forum) by l.brandow on 11-22-2013
  • Customer Portal registration / login not working after setting up Quickbooks sync

    Hi, We are currently evaluating Method:CRM as a simple way to create a customer portal so customers can see their orders. I tested some basic functions without connecting it to Quickbooks, including the portal. Registering for it etc. all worked smoothly. So I deleted my test customer to have a clean table and connected Method:CRM to ...
    Posted to Method:Classic General Q&A (Forum) by cdvin on 06-09-2015
  • Automation

    Spoke with Wayne on live chat about this but I wanted to put what im attempting out on the forums to see if anyone had any ideas of how to pull this off if Method can not. Would infusion soft work for this? I have a screen that is set up to send out shipping notifications via email to clients once their items have shipped. This notification ...
    Posted to Method:Classic General Q&A (Forum) by NeilRick on 10-22-2012
  • Mailbox unavailable. The server response was: 5.7.62 SMTP; Client does not have permissions to send on behalf of the from address

    Hello, When one of my staff try to have a reminder emailed to them, we receive this message. Based on the information we receive, it looks like the user's account is trying to send the email from my account and is therefore rejected. I believe we have all the email settings setup correctly. Each user has their own email settings entered and ...
    Posted to Method:Classic General Q&A (Forum) by pdx971 on 07-02-2015
  • Method Updates - February 20th, 2024

    The following updates are now live for users of Method New Features / Updates Proposals - Removed the "from" section in the email preview for Email Security. (PL-45277) Sales Orders - Removed the "from" section in the email preview for Email Security. (PL-45271) Fixes Sales Orders - Fixed an issue where deleted items ...
    Posted to Release Notes (Weblog) by Method_Nicolas on 02-20-2024
  • Method CRM Updates - October 17 - October 20, 2012

    The following indicates which accounting application(s) the release note(s) apply to. QBD = QuickBooks Desktop QBO = QuickBooks Online Mobile Activity Improved - email template list now also filters out “hidden” email templates. (QBD & QBO) Fixed (#3863) - relabeled the email checkbox to say “Send an ...
    Posted to Release Notes (Weblog) by Anonymous on 10-20-2012
  • Re: CRM Email Templates

    I created an email template and inserted a jpeg picture file. During test emails the picture does not show up. Any suggestions? Kelly Ricker Innovative Irrigation & Outdoor Lighting 770-632-6477
    Posted to Method:Classic General Q&A (Forum) by Innovative on 03-21-2013
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