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Is this happening to ALL dropdows? Including ones on our original screen or just your customized screens? This one is difficult to review over the forums. Can you please do the following:
Enable MethodSupport
Post (or email me directly) the Method account name
Provide step-by-step details on how to get to one of the dropdowns and explain what ...
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Hi Andy,
Maybe the message is right (or maybe not). How big is the JPEG (size) and how many times is it being printed? In other words, how many pages would the report be if it were generated? Assuming just one JPEG per page how many images is that? I am not sure if there is a limit here but I thought I would ask while looking into this.
I ...
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I'm not sure what happened but all of a sudden today, all of our Customer Name Dropdowns on all of our screens are referring to the Record ID instead of the Name of the Customer. I'm not sure why. I've looked in the tables and nothing seems changed. I can't make it a unique field because it's not a field I can ...
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Hi Steven,
You should be able to take our existing screen for Team Members and optimize it for mobile use. The screen name is ‘FieldService_TeamMembers’.
If you have already created your screen did you optimize it for mobile? If not to do this edit the Screen and click Advanced you should see a check box for Optimize for mobile ...
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Hi Steven,
When you say notification, do you mean email notifications or Outlook reminders? Both are possible. The email notification is easier because you can set that up through Method actions to send the email at the point where the case is created. Outlook reminders are a bit tricky because you would have to create an activity and have it ...
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I've created a picture box in a report. Inserted a JPEG file to the box. Now when I print that report from Method I get an error "Insufficient data for an image". Wasn't having any issues with printing this report before trying to add this image. I've added images to other reports in the past without running into this ...
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Hi Gary,
It’s funny you brought this up because I was on a few sites yesterday that currently have verification and was asking myself if Method could have this too. I’ll have to look into it some more and see if there is an easy way to do this. I’d think there would be some way to customize here but let me see what makes most ...
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The team members assigned to a certain crew can change in a given day. My goal is to create a tab on the mobile screen after a foreman logs in and then have the ability to change the team members assigned to that particular crew. I created the tab but nothing inside of it. We are trying to eliminate paper by using the mobile ...
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Is it possible to receive a notification from Outlook when a case gets assigned to a user? If so, please explain how we can set this up.
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The web form works great however we seem to get automated submissions. Is there a way that you could add verification challenge so that the user has to read characters and type them in before the form will submit?