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I received this message in an email after a web form was submitted. The submission email looked Ok. I did not copy the entire string in the error email but would be happy to e-mail it to you. Please let me know what I need to do. I have not received such an error since we began using the web form. Thanks, ...
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TogsTeam- Try doing another sync and let me know if you get the same errors.
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I deleted all such entries I could find within the 400+ conflicts shown. I now have 144 records, when there should be 50.
Next step?
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John- Does the same thing happen if you try it in a different browser? I am not able to duplicate this issue.
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Go for it. Case # 97 and 99. I just created #99 and added a activity of a work order and the message is still poping up
I am using XP with IE 8. XP has all the updates. Not sure about IE
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John- Do you mind if i login and take a look?
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Hi Michael,
Ok it works. Turns out the status of the work order has a defult of completed. Will have to change that.
Thanks, John M
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TogsTeam- Deleting these conflicts associated with SalesRep should get rid of the duplicates and allow your sync engine to continue its process.
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QuickBooks returned an error when adding/modifying a accSalesRep record.
The error was: There was an error when saving a SalesReps list,
element "SS". QuickBooks error message: The name you have chosen is
already associated with another sales rep..
The Request was: <?xml version="1.0" ...
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Hi John,
You should still be able to do that. When you are editing a case in the Case Dialog & New / Edit Activity tab section you should be able to choose Work Order for the Activity Type.
-Michael