Method Community

Our web form is already posted to our website and is working well (except the autobots that spam us) but I realize that the activity that gets created has been assigned to me when it should be assigned to someone else.  Is there a simple fix we can make to the code that is already on the website instead of reposting it and having our web ...

   Mapping - When attempting to map one or more addresses from the FieldServices Work Order List screen, several of our franchisees are getting a series of errors and odd browser behavior from both Internet Explorer and Firefox. From Firefox, when we select a work order and then click More Actions > Map and Directions ...

 Hi, Can you please tell us how to get Date without time stamp? Thanks in advance.

Hi, Can you tell us how to attach a PDF file to email in Estimates and also in Sales Order. Thanks in advance.

It does, thank you! Can I make the team member grid default to the user that is signed in (example: calendar view filter)? I already reduced the grid to only show one team member at a time. If it defaults to the user signed in, can it automatically fill in the values of the crew? For example, fill in the team name, user name, employee(s) below the ...

Is this happening to ALL dropdows? Including ones on our original screen or just your customized screens? This one is difficult to review over the forums. Can you please do the following: Enable MethodSupport Post (or email me directly) the Method account name Provide step-by-step details on how to get to one of the dropdowns and explain what ...

Hi Andy, Maybe the message is right (or maybe not). How big is the JPEG (size) and how many times is it being printed? In other words, how many pages would the report be if it were generated? Assuming just one JPEG per page how many images is that? I am not sure if there is a limit here but I thought I would ask while looking into this. I ...

I'm not sure what happened but all of a sudden today, all of our Customer Name Dropdowns on all of our screens are referring to the Record ID instead of the Name of the Customer.  I'm not sure why.  I've looked in the tables and nothing seems changed.  I can't make it a unique field because it's not a field I can ...

Hi Steven, You should be able to take our existing screen for Team Members and optimize it for mobile use. The screen name is ‘FieldService_TeamMembers’. If you have already created your screen did you optimize it for mobile? If not to do this edit the Screen and click Advanced you should see a check box for Optimize for mobile ...

Hi Steven, When you say notification, do you mean email notifications or Outlook reminders? Both are possible. The email notification is easier because you can set that up through Method actions to send the email at the point where the case is created. Outlook reminders are a bit tricky because you would have to create an activity and have it ...