Method Community

Michael   I am still having issues with mobile screens it is leaving the cost of item blank in the grid and leaving the description blank.  When completing the work order it is leaving the invoice status blank as well which is a new issue.  I assume there has been a platform update later last week?

Hi Ramesh, One option could be to add a grid to the screen with checkboxes and use the values(ItemSize) from the grid that are checked. -Michael

Steven, This should no longer be an issue, let me know if that is not the case. -Michael

 Hi Michael, Thanks for immediate response. We have a field name like "ItemSize" which is a dropdown list where we need to select multiple records in one select. Can you please suggest an alternate solution? Thanks in Advance. -Ramesh

Not sure how or why, but now both budget lines that contain billable time show up for billing.  I am wondering if it was a QB file not being open issue. Now my problem is how to convert time entries to detail lines on an invoice, instead of all time entries on the same budget being lumped together on a single invoice detail line. I would ...

Michael, We currently have twenty crews not able to clock in and out from the mobile device. Since they are unable to clock in and out we are entering the time manually. Have you been able to find out why the error is occuring?

Hi Michael, This is a customized screen that we paid for very recently. I am not going to switch to the standard screen especially if we paid for a customizaiton. Yes, this is occuring whenever I open any series. The message that I posted earlier is exactly what the error message states. Please advise...

Hi Steven, Are you using a standard screen or a customized screen? If you are using a customized screen can you test your standard screen. Does this happen for all work orders or only some work orders? Can you post or email me a screenshot of what your recurring dates tab looks like. -Michael

Hi Dan, You can find the complete uninstall steps HERE on page 12. Since you are using Windows 7 the location of qbsubconfig.xml should be C:\ProgramData\Intuit\QuickBooks. -Michael

The following message pops up when I click "Edit Series..." from the work order list screen: The basis this service was created from is not available on this page. Have the administrator edit this page and edit the Reoccuring-Object to allow for the basis. Appointments already created will not be affected unless Insert Recurring ...