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Hi Victoria,
Can you send me a screenshot(s) of all the fields that are listed in that table?
-Michael
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I have republished the screen and I get the same issue. Also when I go into the customer table and click "finish Editing Fields",
I get an error message... this error is sent to method
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Yes there is a dropdown sales rep field on the table this grid is based on..
Victoria Shaw
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This problem is still occuring and I'm not sure what's going on, this time it's not even when I sign out and go back, it's as soon as I close out, I can't go back and edit the actions I just created.
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Some additonal questions:
Is there a SalesRep field on the table the grid is based off? Is it a dropdown?
If not a dropdown, at one point in time (i.e. when the grid as created)
was there a SalesRep dropdown and was it removed?
-Michael
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Hi,
Have you tried regenerating the table that the screen is based
off? (Look for the table click Edit
Fields... then Finished Editing Fields)
Have you tried republishing the screen? (Edit the custom screen
and click Publish)
Lastly if this screen was built of a default Method screen do you experience
the same ...
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Thanks for the diligence. I will look forward to the update.
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Hi Tal,
We are already aware of this issue but thank you for letting us know
-Michael
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Hi Jessica,
Currently there is no way to do this using the current Method screens but you can customize Method to fit these needs. One example is using Shared Results to store information (such as an assignee) and pass that information to other activities you create.
-Michael
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Hi Alec,
[quote user="akoumjian"]I don't remember that happening automatically the first time I created a Portal, has it always worked that way?[/quote]
As far as I know its always worked like this for attached grids.
I have been able to duplicate your issue and am creating a ticket for such a situation. It looks like the grid is ...
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