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this came in from a user:
I frequently get signed out of
Method if I remain inactive for a period of time. Is there a way to
prevent this from happening?
answer:
go to Customize-->My account-->Change My Account Preferences-->User Password Preferences, and enter a higher value for "Minimum minutes Method is idle ...
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Hi pdirect,
I am going to need to do a bit more research on this.
-Michael
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Does the Email Template support importing any type of file with graphics - ie a pdf or publisher file? Trying to figure out if there is a way to actually do email "advertising" blasts (including photos, tesxt, etc, NOT just text) using the CRM function in Method.
I do understand that a single image can be imported, ...
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It happens with all users and our SMTP provider is AT&T.
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HI pdirect,
Does this happen with specific user logins or all user logins? Who do you currently use as your email provider?
-Michael
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Hi Alec,
I was able to duplicate this issue and am creating a ticket for this.
-Michael
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Hi TogsTeam,
There is currently no means to export the list of conflicts. If you click on the More Info button for that conflict does it give you additonal details?
-Michael
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Today we have a different error when trying to save a Sales Order that should have a total of "0", but Method believes is negative and it won't sync with Quickbooks. Attached is a screenshot as an example. It has to do with the point as which sales tax is counted towards the Sales Order total.
As you can see, if it ...
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Sometimes when we send email, we get the following error (when sending from Method). Any idea why this is happening and how to prevent it?
*******ERROR*******
Error'Action Sequesnce 31. Error with user authentication: Server says 500 5.5.1 Command unrecognized. "AUTH LOGIN"
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Hi,
Currently there is no means for SSO integration with the Method portal.
-Michael
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