Method Community

Above and beyond?! This is just basic troubleshooting. We've had this problem ever since we started using Method, I'm just reporting it now.  And this ONLY happens in Method. If this were an AT&T problem we would be experiencing issue in Outlook, on our smartphones and other applications that use this same SMTP server.  ...

I think at this point, Michael has gone above and beyond the try and help. It wouldn't hurt to check with them (AT&T) to see if they are experiencing issues.  Just my 2 cents especially if everything was working fine and now you're experiencing problems.  We have not released any new updates since you reported the problem. ...

Hi l.brandow, I will look into this and get back to you. -Michael

There are always going to be errors that show up in any provider's forum.  That's just part of email. But again, this isn't happening in any of our Outlook clients or other applications ... so I'm not going to point my fingers at AT&T at this point. If you don't know why this is happening, that's fine. But I ...

Hi pdirect, Take a look at the AT&T forums HERE. You will see that a lot of other people are experiencing email issues like the one you describe in this forum post. -Michael

One of our clients is looking forward to this feature. Is there any way we can find out what their method's database size is until this feature is built and released?

I'm not surprised that would want me to contact AT&T or Yahoo about this issue  . . . that's the usual technology blame game.  The problem with that is that this only happens in Method even though we use the same SMTP settings for all of our Outlook users as well as a few other applications. 

Hi pdirect, Is the smtp address smtp.att.yahoo.com? I did a bit of google searching and it looks like yahoo itself may have been having some issues. When Method sends an email it just passes information to the SMTP server and then the SMTP server takes over and actually sends the email  I would suggest maybe contacting AT&T or ...

Hi Formation QB, What you can do is create each employee as a user(Just make sure user can sign-in is unchecked and optionally associate a employee/vender to that user you created) which would allow you to schedule jobs for employees in the field service center. The field service center should already display the AssignedTo (The users you ...

Hi Gary, I am going to look into this and get back to you. -Michael