Method Community

I have a number of errors logged in my RC that have somehow backlogged.  As of April 1st, our resolve conflict had 0 entries.  By the middle of April, we have about 10 error entries that date for March 14th.  The more confusing part is that for each backlogged error, the RecordID is 0, and there is one, and only one, error for each ...

Hi Ian, We already have a fix in place for this issue and it will be pushed out with our next live site update (I can't give you the specfic on when this will be but it shouldn't be to far away) -Michael

Hi Michael, I was wondering when this message can be removed, I got 1 customer complain about it already. Thank you. Ian

Hi pdirect, I just wanted to add a couple of extra things. The error is coming from the SMTP provider, not from Method.  Method is only reporting back the error from the SMTP provider.     Method does things different than actual email clients like Outlook. In Outlook when you send an email it adds it to your Outbox, ...

BTW, we had this same problem when using a different smtp server (non-AT&T) . . . but we switched to the AT&T smtp server to see if would go away, but of course it didn't.  It's not all the time, but it is frequent.

Considering it is a free forum which we provide to help give a helping hand to our community and point you in the right direction, I think Michael did go pretty far.  If you trully feel that this is a Method issue, feel free to call in and open a paid support session and we'd be happy to look into it even deeper.  If it's on our ...

Above and beyond?! This is just basic troubleshooting. We've had this problem ever since we started using Method, I'm just reporting it now.  And this ONLY happens in Method. If this were an AT&T problem we would be experiencing issue in Outlook, on our smartphones and other applications that use this same SMTP server.  ...

I think at this point, Michael has gone above and beyond the try and help. It wouldn't hurt to check with them (AT&T) to see if they are experiencing issues.  Just my 2 cents especially if everything was working fine and now you're experiencing problems.  We have not released any new updates since you reported the problem. ...

Hi l.brandow, I will look into this and get back to you. -Michael

There are always going to be errors that show up in any provider's forum.  That's just part of email. But again, this isn't happening in any of our Outlook clients or other applications ... so I'm not going to point my fingers at AT&T at this point. If you don't know why this is happening, that's fine. But I ...