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  • Re: Email Error

    Hi pdirect, I just wanted to add a couple of extra things. The error is coming from the SMTP provider, not from Method.&nbsp; Method is only reporting back the error from the SMTP provider. &nbsp; &nbsp; Method does things different than actual email clients like Outlook. In Outlook when you send an email it adds it to your Outbox, ...
  • Re: Email Error

    BTW, we had this same problem when using a different smtp server (non-AT&amp;T) . . . but we switched to the AT&amp;T smtp server to see if would go away, but of course it didn&#39;t.&nbsp; It&#39;s not all the time, but it is frequent.
    Posted to Method:Classic General Q&A (Forum) by pdirect on 05-03-2011
  • Re: Email Error

    Considering it is a free forum which we provide to help give a helping hand to our community and point you in the right direction, I think Michael did go pretty far. &nbsp;If you trully feel that this is a Method issue, feel free to call in and open a paid support session and we&#39;d be happy to look into it even deeper. &nbsp;If it&#39;s on our ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 05-03-2011
  • Re: Email Error

    Above and beyond?! This is just basic troubleshooting. We&#39;ve had this problem ever since we started using Method, I&#39;m just reporting it now.&nbsp; And this ONLY happens in Method. If this were an AT&amp;T problem we would be experiencing issue in Outlook, on our smartphones and other applications that use this same SMTP server.&nbsp; ...
    Posted to Method:Classic General Q&A (Forum) by pdirect on 05-03-2011
  • Re: Email Error

    I think at this point, Michael has gone above and beyond the try and help. It wouldn&#39;t hurt to check with them (AT&amp;T) to see if they are experiencing issues. &nbsp;Just my 2 cents especially if everything was working fine and now you&#39;re experiencing problems. &nbsp;We have not released any new updates since you reported the problem. ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 05-03-2011
  • Re: Database Size

    Hi l.brandow, I will look into this and get back to you. -Michael
  • Re: Email Error

    There are always going to be errors that show up in any provider&#39;s forum.&nbsp; That&#39;s just part of email. But again, this isn&#39;t happening in any of our Outlook clients or other applications ... so I&#39;m not going to point my fingers at AT&amp;T at this point. If you don&#39;t know why this is happening, that&#39;s fine. But I ...
    Posted to Method:Classic General Q&A (Forum) by pdirect on 05-03-2011
  • Re: Email Error

    Hi pdirect, Take a look at the AT&amp;T forums HERE. You will see that a lot of other people are experiencing email issues like the one you describe in this forum post. -Michael
  • Re: Database Size

    One of our clients is looking forward to this feature. Is there any way we can find out what their method&#39;s database size is until this feature is built and released?
    Posted to Method:Classic General Q&A (Forum) by l.brandow on 05-03-2011
  • Re: Email Error

    I&#39;m not surprised that would want me to contact AT&amp;T or Yahoo about this issue&nbsp; . . . that&#39;s the usual technology blame game.&nbsp; The problem with that is that this only happens in Method even though we use the same SMTP settings for all of our Outlook users as well as a few other applications.&nbsp;
    Posted to Method:Classic General Q&A (Forum) by pdirect on 05-03-2011
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