Method Community

Does the Email Template support importing any type of file with graphics - ie a pdf or publisher file?  Trying to figure out if there is a way to actually do email "advertising" blasts  (including photos, tesxt, etc, NOT just text) using the CRM function in Method. I do understand that a single image can be imported, ...

It happens with all users and our SMTP provider is AT&T.

HI pdirect, Does this happen with specific user logins or all user logins? Who do you currently use as your email provider? -Michael

Hi Alec, I was able to duplicate this issue and am creating a ticket for this. -Michael

Hi TogsTeam, There is currently no means to export the list of conflicts. If you click on the More Info button for that conflict does it give you additonal details? -Michael

Today we have a different error when trying to save a Sales Order that should have a total of "0", but Method believes is negative and it won't sync with Quickbooks. Attached is a screenshot as an example. It has to do with the point as which  sales tax is counted towards the Sales Order total. As you can see, if it ...

Sometimes when we send email, we get the following error (when sending from Method).  Any idea why this is happening and how to prevent it? *******ERROR******* Error'Action Sequesnce 31. Error with user authentication: Server says 500 5.5.1 Command unrecognized. "AUTH LOGIN" 

Hi, Currently there is no means for SSO integration with the Method portal. -Michael

There's another batch of conflicts generated today. I'd like to download the table that will help me identify this transaction - however, when I download the Transaction table, there's no field with values remotely resembling "8CBC7-1289252017". Can you guide me to where I can get a resource to help me track down this ...

Michael, Thanks for all your help, the update did the trick.  I'm now on the bleeding edge of QB and Method releases and plan to stay that way. Cheers, James