Method Community

Hi: We upgraded to a new computer and we need to move our Method account to this new computer which will be the main computer with admin rights (using same company file in QuickBooks as before). We went online into Method under the administrator and under the QuickBooks tab we clicked on the Reset for Computer to Sync with and then did a full ...

 Does Method have the ability to receive emails other than from Outlook?

When we create a Sales Order in Method and it syncs with QB, it automatically becomes an invoice in QB and Method.  Do we need to upgrade to Premier to solve this problem or is there another option? (Basically we can not use the Sales Order feature right now.)

Victoria, Our original Estimate screen required a small update for this to work as you would expect it to in QuickBooks. We’ve already pushed this out which is the good news. Thanks! Now, these updates will not hit any customized version of the screen. We’ve listed the changes below (simple changes) so that you can reverse ...

HI Ian, You're right it does flash really quickly but I saw that message displayed. I will look into this. -Michael

Hi, A good example of this is the New Estimate button in the Customer List Screen. You should be able to reverse engineer how the Customer List screen goes to the Estimate screen and enters the customer. -Michael

Did some googling :) The cause may be that you are using QB Pro.  Only Premier and Enterprise have the ability to create new sales orders.  While you may be able to work with existing sales orders in QB Pro, you cannot create new ones. Is this the case for you?

I'm posting this on behalf of a user:   I have one quick question for you......whenever we enter a Sales Order into Method, we get a conflict with Quickbooks that says "The error was: Missing posting account."  Do you have any suggestions for us or know who we need to talk to about that? Thanks so much!  Otherwise ...

Hi CPJason Yes,  This is possible and standard practice on a number of screens.  There a number of ways to acomplish this.  One way is to use a shared result to pass the customer name to the estimate screen and when the estimate screen loads you can retrieve the customer's info and place it on the screen. Hope this helps. 

My "flow" when a customer calls in is to create a case in Method for that customers inquiry.  I have created a button in the case screen that links to the estimates screen.  Is it possible for me to transfer the customer contact data from the case I am viewing to the estimate without having to do a ...