Method Community

Sorry for the wait. I've investigated the issue. The problem was that once you've added the proper email settings to the account, your request would have been fulfilled if you would have been creating a new Web Form, but with existing Web Form, it remembered old value and refused to change. We had applied a fix, and now you should be ...

Matt, There are 2 main options for this, using scripts or using Formatting Rules. Scripts can be accesed by selecting a field in Report Designer and going to Scripts in the Property Grid (Located at bottom right of the designer by default). Using scripts can get difficult and is a bit advanced but that's where Formatting Rules comes into ...

Hi Michael, Thanks for reply, I got it. Basically it will depends on the computer regional setting, but the issue now is we have customer in some other country, so they will see different symbols, is there anyway to just disable the symbols and just show the numbers or do I need to create exactly same field with customization? Ian

Thanks Paul, that did the trick. Onother question if you don't mind. When the estimate report is generated with customer data, the report inserts the number "1" in the qty column and "$0.00" in the amount column for rows without item or description data. Is there a way to disable this, so that empty rows are blank?

Matt - you just delete the report (you need to go File > Open in the Report Designer, selected it and then click Delete), and then copy the standard estimate screen from the Method Library you should get the report back (it will see it is missing and then add it for you).  Tip: in Step 3 of the Copy/Import ...

I've set up a Web-to-lead form. I spent a while customizing it and tested it out about a dozen times. I received an error email today after a potential customer tried to fill it out the form. I tried to duplicate the form problem myself, but it worked fine. The error email is as follows: "Subject: Error encountered on ...

Can I download or restore the original Method Report  Estimate (Custom) from the website, library or through my method account? I made the mistake of not copying the original before making changes. Now I have messed it up beyond repair.  

Ian, It seems to work fine for me. Can you try IE? If you go to Control Panel > Regional Settings/Regional and Language Options do you have an Administrative tab, what language is setup there? If you are still having issues send me an email m.melo@methodintegration.com and we will arrange a GoToMeeting so I can connect and see it under ...

I am trying to create a web form that has checkboxes to allow the customer to choose which service(s) they would like to receive an estimate on. To be able to add the checkboxes to the form, I added Yes/No fields to the opportunity table for example: Service1, Service2. In step 3 of the web form wizard I added Service1, Service2 so that they ...