Method Community

pdirect, What exactly are you trying to limit them from doing? Are you trying to stop them from removing/editing items as whole or removing/editing items from invoices/estimates/etc...? . -Michael

Thanks.  I know I can limit what a user sees, but in my original post I said I did not want to limit what they SEE . . . I want to limit what they DO.  So your suggestion helps with the delete option, but doesn't fix the problem of editing an item.  Anyone else know about this?  

RebeccaCA, I would check to make sure that the Sales Order that are not syncing over have Waiting For Sync Approval? unchecked and that they are not showing up in the conflicts (QuickBooks > Resolve Conflicts). -Michael 

pdirect, In Method you can limit which Tabs a user can see, if you don't want to them to be able to edit or delete items them from the item list you can either not give them access to the Tab where the items screen exists or remove the Go To or Delete columns from the grid. -Michael

Only some of the Sales Orders being enetered into Method by our sales rep are syncing.  Why could thgis be?   I ran a manual full sync to see if it would catch the missing SOs but it only caught one.   Please help!!!      

I want users to be able to see items (i.e. inventory items list) and interact with items (i.e. create orders), but I would like to keep them from editing the pricing, deleting an item, etc.  Is this combination possible and if so how?  

Got it. Thanks Michael!

Dave - There is no limit we impose on the size of a dataset. We do not have any benchmark tests to share.  The time it takes to download a dataset will depend mostly on your ISPs downstream bandwidth. Best practice is return as little as is needed.  So limit the records and the columns to only what your use case ...

 I have a question about using the MethodsAPI. Can you tell me what type of response time I should see when i query a methods table like the transaction table. I understand that the returned XML dataset response time will be based on the amount of data I request (number of records and fields requested and other factors).. Example: if in a ...

Dave, Can you please post API related questions in the Method API forum?  Posting questions like these in the regular Q&A forum will only confuse users who aren't familar with programming. Thanks!