Method Community

Hi pdirect, I was able to duplicate this issue and have created a ticket for it. I will update this thread once I have more information. -Michael 

Yes I have noticed the samething as well througout the system. [quote user="pdirect"] On few of the screens in Method (that we have not customized), we are seeing 5 decimal places (instead of 2).  It doesn't happen all the time, but it does happen regularly.  I have a screenshot I could send.  One place this ...

When we go to the customer list, select a customer, click on the transactions tab and select the "New Sales Order" button, the customer name populates in the sales order, but none of the other customer information prepopulates (such as addresses).  If we select that customer again from the sales order window, then the information ...

On few of the screens in Method (that we have not customized), we are seeing 5 decimal places (instead of 2).  It doesn't happen all the time, but it does happen regularly.  I have a screenshot I could send.  One place this happens is on the customer window under the transactions tab total. 

Jonathan -  No worries...Monday it is. Please make an effort to post back. If it’s an issue we definitely want to look into it for you.

Sorry Val, you're correct, I was in the wrong area. Unfortunately, accounting has already made the hours billable for the last pay period. I can report on this next Monday when we sync again. Thanks! - Jonathan

Great, but I think that’s under the Connect with Xora tab-link...what about under the Time Tracking tab-link? This screen should reflect the weekly time sheet from QuickBooks. What is the billable status for the entries in this area?

 Under "Time Entry Details" it shows: Billable Status: Billable

Hi Jonathan, Can you please tell me what the billable status is for these time entries in Method? You can check by going to Xora Connector>>>Time Tracking and selecting a few of your suspect entries to view the full details.

Bryan, You are correct. If no BCC is entered in the Email template it uses the email of the person logged in as the BCC and that is why you are receiving a copy of the received payment. It was coded this way so that the "Billing Department" can receive notices of when payments are received. -Michael