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  • Re: Printed route list does not match sort order

    &nbsp;Michael, when I click the ... to open the Sort field editor, then only choice I have is 0 Group Field, there is not a 1 Group Field. So, I tried to add a group field and then change the Field name to Sort Order, but that choice is not there. I think it is becasue the Activity Job Items table is the only table available. The sort order ...
    Posted to Method:Classic General Q&A (Forum) by handcrafted on 01-14-2011
  • Re: Bill To: fields do not display after creating Onvoice from Work Order

    Hi acidemac, My apologies, but we&#39;ve done a little more digging, and this is actually by design. The reason that this happens is that QuickBooks provides this information upon sync as it first needs to generate an invoice number that Method pulls. Therefore it would be a duplication of effort to pre-fill this data. We all learn something ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-14-2011
  • Re: Bill To: fields do not display after creating Onvoice from Work Order

    Hi acidemac, Regarding this issue, I&#39;ve tested this on my account and I also experience the same issue, so you&#39;ve found a bug - thank you! We will forward this onto our developers and provide you with an update the moment it is resolved. Regards, Denis
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-14-2011
  • Re: Multiple Synch errors and issues

    Thanks, Danny - the clarity helps, but let&#39;s dig a little further... Your point is that the login for the QuickBooks session &quot;under&quot; which Method is running must be for a user with sufficient permissions, or Method/QB will generate conflicts when synching. My question is whether that QB user/login has to be a) the top-level QB ...
    Posted to Method:Classic General Q&A (Forum) by TogsTeam on 01-14-2011
  • Re: Multiple Synch errors and issues

    [quote user=&quot;TogsTeam&quot;] Denis - One point of clarification for myself and others: if I&#39;m not mistaken, QuickBooks makes a distinction between THE Admin user account (being the top-end &quot;owner&quot; or Master account, required for certain special functions) and an &quot;admin level&quot; user account, which is given all the ...
    Posted to Method:Classic General Q&A (Forum) by Anonymous on 01-14-2011
  • Re: Multiple Synch errors and issues

    Denis - One point of clarification for myself and others: if I&#39;m not mistaken, QuickBooks makes a distinction between THE Admin user account (being the top-end &quot;owner&quot; or Master account, required for certain special functions) and an &quot;admin level&quot; user account, which is given all the permissions available. Admin level users ...
    Posted to Method:Classic General Q&A (Forum) by TogsTeam on 01-14-2011
  • Re: Printed route list does not match sort order

    &nbsp;Bryan, The default route list template &quot; FieldService_RouteListV3&quot; is sorted by DueDateStart and then SortOrder. To change this, follow the steps below: Edit the template with Method Report Designer. Click on the Detail band. In the Property Grid in the bottom right look for Sort Fields, select it and click ... Select 1 ...
  • Re: Portal Error

    sealteampt - We&#39;ve seen this before.&nbsp; IE&nbsp;seems to get upset with certain security settings.&nbsp; It seems to happen when you are posting a form that is in an iframe on methodintegration.com but embedded into another site like sealteampt.com. Here&#39;s a quick workaround to make sure everyone goes though: Change ...
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 01-14-2011
  • Printed route list does not match sort order

    Hi guys, I was trying to print my route list for the first time today and noticed a problem, possible bug. When the work order list is filtered to the jobs I have scheduled&nbsp;for a certain day, they are in a certain order, based on the route order that I specified. Well, when I check all of the jobs to print them on a route list, the order on ...
    Posted to Method:Classic General Q&A (Forum) by handcrafted on 01-13-2011
  • Re: Server Error in '/MethodWebForms' Application.

    Hi Michael, Thank you for letting us know.&nbsp; We checked into your webform, and have reset it for you. We know what the problem is, and how to prevent it in the future.&nbsp; Unfortunately, it looks like your web form was down most of today.&nbsp; We sincerely apologize for the inconvenience. Thank you, Victor
    Posted to Method:Classic General Q&A (Forum) by Method_Victor on 01-13-2011
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