Method Community

Hi Alex, I can Help you out with this one - Ill need to add whatever email you are attempting to log in as into our internal system to enable access to Billing (and the Subscription portal) Would you be able to email me directly at <b.hargreaves@method.me> with your Email address and The Account (s) you were needing access to ...

Hi, I use Admin to access this "Subscription portal", but it shows that this app is switch to new version of method. Then it shows a new login screen to me. With my admin ID.pwd, I cannot login to this portal. The message says that I should be invited as a guest or not able to access it. What's this about? I can access this ...

Hi Mahlon, Glad to hear the app is up to standard! Its been a long time coming I know, We want to make sure its worth the wait. Keep the feedback coming Mahlon, It helps us out a lot. -Ben

So far, favorably impressed. Haven't encountered any issues other than when trying to register

Hi Mahlon, Ive submitted a Feature request with the team to have this one Implemented. It has been brought up in the past, and unfortunately is not as simple a fix as it was on the Other Screens for Transactions/Lists. That Being said, its something that we would like to have implemented when we have the resource bandwidth available - So Ill be ...

Good Morning Alex, After some further testing, it looks like there is a bug with the Removing of data from the Customer Field on BillLine's. Ive brought this one up with our development team, and Ill report back once we have a solution for you Alex. -Ben

Hi Ben, The screen shot you saw actually gives me error because I use vendor name for customer field, but that is my test to make sure the value is taken by actions. In my real code, I use valid vendor name for it. Thanks for help, I'll wait for your result regarding how to set dropdown field to empty. regards, Alex

The New Field or Edit Field screens must have a refresh on the back button because I lose the filter on the Field list grid each time I add a new field or click a field to view. Could this be fixed?

Hi Alex, From the looks of this Loop, it appears you are trying to Add a Vendor type entity into the Customer field of the BillLineItem - This is not possible. Its strange you are not recieving an error message, as I tried to do the same thing and was consistently given an action sequence error when trying to insert the Bill.Vendor into the ...

Hi Victoria & Annie, I just wanted to follow up with you both on the time zone screen being displayed at login. Victoria - Our data shows that your last login was in-fact in Pacific Standard Time. Are you still experiencing this behaviour? Annie - Our data shows that your last login was in Pacific Standard Time (Mexico). This would coincide ...