Method Community

Hi, I originally uploaded a logo to display on method and then uploaded another logo a week later. For some reason, only on occasion, the old logo will load instead of the new one. Is this a know issue? Is there a way for me to delete the first logo so this does not keep happening? Many thanks!  

I was trying some things out and have removed the employee tab from the admin account and don't know how to get it back  NEVER MIND, figured it out

Thanks, Denis. Email enroute.

Hi Lee, Again, with out going into your account and having a look, I can't really determine the nature of the problem. Please contact myself or Michael Melo  to schedule a GoToMeeting and we should be able to resolve this for you. Regards, Denis

Hello! Really glad to hear this worked out for you.

Hi Denis, Your answer was helpful in having me look into it further.  Since I'm new to customizing, I need to keep in mind that every action is specific.  Just b/c I'm using a Go to Screen action, doesn't mean it will automatically take me to the tab link associated with the screen. I will need to add a Go to Tab Link action ...

Attempted to synch again at EOD yesterday, and the synch did not complete. I got four conflicts about 2.5 hours into the synch, all with the same basic message: QuickBooks returned an error when adding/modifying a accInvoice record. The error was: The item "8A0A0-1285783975" is placed in the request in incorrect ...

Denis - I'll contact you tomorrow, assuming I'm back in the office, to schedule a session. It would be best if I could do this in our off-hours or lunch hour, since no doubt I'll have to kick all the other users out and run QB in single-user. Please let me know what hours you might be available. I have to get this addressed, ...

Hi TogstTeam, Given the nature of the issues you mentioned, this is not a sync issue but a transaction-level issue. I can't really assist you over the forum here, as I need to actually go into your account and figure out what is happenig. Please contact me to schedule a GoToMeeting session, and we will go over these issues. Please note, as ...

Hi Gregory, Judging from you post I would guess this is a permissions issue, i.e. perhaps that user is part of a tab group / role that does not have access. Either way, because this is a customized screen, there is no way for me to gage what the problem could be with out sitting down and having a look in your account. Please contact me to ...