Method Community

 Hi Jacques, Thank you for bringing this to our attention. We have been able to replicate the issue, which seems to be unique to IE and are working tirelessly (no lunch or washroom breaks) to crush the bug. Until we find a solution, you can use the Firefox browser (www.firefox.com) to login to Method, as Firefox displays the ...

  Here is the original screen:   Once I select a client, some fields disappear:

 Hello, Just for the benefit of the community - uninstalling a Method Application such as field services does not affect customizations you made made to it. If in doubt, follow these simple instructions (thanks to Paul): 1. Remove Field Services 2. Go to Customize -> Screens. 3. All your customized screens related to Field ...

Laura, Hope all is well.  :)  May I also suggest posting questions like these on the Consultants and Account Managers forum group.  The group is dedicated for Method Consultants and Account Managers like yourself.  This group is more of a users group but if you feel the questions are of a general nature, feel free to post ...

 Denis, I left you a vm and sent an email as well.  Before trying to delete and reinstall Field Services, will you confirm that none of our customizations (forms, etc) will be affected? Thanks, Laura

Nice workaround. I appreciate the effort, this will certainly streamline things a bit.

Hi Alec, One workaround that we thought of here at Method is to use MailTo handle. This will allow who ever clicks the link to open their default client with some preset parameters (Subject, CC, BCC, Body). However, you will not be able to use attachments. 1.      Drag a label object on the screen, ...

 Hi Laura, I've emailed and left you a vm message regarding getting the client's account name. In the mean time, a workaround may be to try to import field services again in order to get that screen back, and then add the tab link in under customize -> tabs. Regards, Denis

 Hello, You have actually found a bug! Thank you!  We've set the dogs on our developers to fix this. As a temporary work around however, what you can do is the following: Add a basic math calculation action to your workflow, that will take the original action result variable. Add 0 + original action result variable then round ...

Hello Team, We have a client with a live Method account (full blown) using Field Services.  When we go to the Field Services Center and click on My Calendar, the existing customers screen appears. When we go to Customize/Screens and look for the FS calendar the screen name appears as FieldService_Calendar@$#.  We ...