Method Community

Thanks, I can log in now. April

I am trying to use the GetScreenURL2 call. When I go to the link that is returned, the screen is very basic looking, there is no color, I can't select any of the tab links and there is no record selected. I was able to use this call successfully a week or 2 ago, not sure why it is doing this now. Any ideas? Also, I tried using the call when ...

 Hi Karate, Those tables are not imported into Method by default. Can you provide more information on where in QuickBooks these tables are found? If you can provide a screenshot that would also be helpful. Thank you, Denis

 Hi April, We wanted to update you and let you know that we have corrected the issue we were experiencing this morning. You should have no trouble logging in and using Method. Regards, Denis

After entering employee time on work orders, the date changed on the employees time back one day. I have a description of the steps taken to duplicate this error choose a work order go to tasks and materials, choose details of an item you want to enter employee time on, in details go to enter actual hours/ time tracking. Enter ...

thanks Denis - i'll have to ensure i... "RTFM"! appreciate the help.

Hi, I am new to Method and would like to know where the LeasesPremises, LeasedReminder, .. tables are used in Method.

April - as a super temporary fix, can you try changing your timezone on your computer to be Arizona or Hawaii, reopen your browser and try logging in.  If that works, everything will save correctly and send to QuickBooks correctly, it will just display the time in a different timezone.  We think the problem is confined to some users in ...

 Hi Chris, Thank you for contacting us here at Method. I know you spoke with Val, but I wanted to forward the resolution to issue so that everyone can take notes. If you have a scenario where a user is unable to log-in to the Method plugin that you created in Method under customize ->  users, kindly ensure that you enable the ...

Thanks Richard.  One account is HooperBookkeeping the other is TemplateAprilHooper.  The error message is: "The page encountered errors.  Please refersh your login page and sign back in." I tried it from Firefox on a Mac and from Firefox and IE on a PC.  I'm also having trouble signing in to the Solution ...