Method Community

Hello Ed,      The dropdown you are refering to is based on UsersManager field on the ExpReportUserDetails table. The table itself is a relation table because it holds no unique fields; All the fields are from other tables.  The UsersManager field is from the Users table.  This is why you are not seeing Vvendors in ...

Hello,    I was able to reproduce this on my account. I changed the end time in the Time In / Time Out grid.  On both Update and Save it occurred.  I will create a ticket and let the developers know. Greg

Hello,    Sorry for the late reply.  You can't associate and activity with a case once the activity has been created.  You can view activities and create new activities on cases, but not attach an activity to a case once it is created.  There isn't a work-around per se.  The Gadget is configurable and not ...

Hello Victoria,    We'll take it into consideration.  Sometimes our hands are tied due to limitations in the availability of data to use from Google.    Thanks for you input,    Greg

Hello James,     You may have to call us on the Method support line.  1-888-925-6238 x2.  We are able to clear out the failed logins for you if you do get stuck in timeout.  It is cumulative, so if you keep on trying to log in, it will add 10 minutes to the time you are signed out for each unsuccessful ...

Hello Mike,      "Attached" gives you the options to sort through tables that are linked to the screen's table.  Here, we have Item as the screen's table.  Any table linked to the Item table will appear in the "Attached" dropdown.  The option looks to make it easier to create filters ...

Hello Mike,    I am able to get the grid going with a normai login.  How are the filters done on the grid?  Are you hiding the filters and do you have multiple filters with a default filter? Greg

Hello Mike,        Unfortunately, you do need to have a program like Imgur to post screenshots onto the forums through a URL.     The filter looks fine.  I'm not sure why it isn't displaying the items.  I tested this on my own account.  I created a brand new screen that is based ...

Hello Dylan,     You are correct.  We don't have the option to generate an estimate from a work order in the mobile screens.  Also, the customers will have to log into their portal to pay for the invoice.  On the other hand, you may be able to get some customization done to improve the ...

Hello Charles,    Sorry for the late reply.  Since the post, we have been working with you on this issue.  We do have a support case open and are working to get the situation resolved.  Greg