Method Community

Hi Lilian, Thanks for contacting us. There's  a couple things we need you to do before we move forward with troubleshooting. 1) Was the appointment synchronization successful? Do your Outlook appointments appear in Method and vice-versa? 2) Please verify that under "Edit settings for User (Username)" on step ...

Victor, I love you definition of a "few days"!!! It is now working. Thank you for such a quick resolution once again!

Hi Matt, We just updated the code, implementing SSL support. Please check now and respond if it works for you or not. Thank you Victor

Hi Victor, I am using Gmail, so please let me know when the SSL support is implemented and I will try it again. Thanks,

[quote user="Method_Victor"]Unfortunately it will still not fix your problem, since on our side, in the code we still haven't yet implemented a support for SSL protocol.[/quote]    I started using Gmail last Friday and clicked on the radio button SSL in setup and it is working just fine. I send using my Gmail ...

Hi Matt, I am not sure which email server you are using, but some email servers (eg. Gmail, Yahoo) might not allow you to send emails using their server through unencrypted protocol. I believe this is the problem you are having. So, what you will need to do is in Method go to: Customize > My Account > Change My Account Preferences ...

Trying to do my first sync from Outlook to Method and getting the following error: <?xml version="1.0" encoding="windows-1252" ?> <MethodAPD response = "It doesn't appear the field 'OutlookSynId' exists in the table."> </MethodAPI> The Progress box says "25 out of 25 appointments ...

On step 7 of the wizard, I checked the box to enable Internal email alert and entered the To and From email addresses. I then copied the html and placed it on my website. When I tried using the form the information appeared in Method properly, but I did not receive an email alert. Just to make sure my email settings were setup properly, I sent an ...

[quote user="Formation QB"] I've experimented with the Tax field included.  It doesn't seem to do anything in QB unless you have a Sales Tax Code associated with the expense account you're posting to.  If a Tax Code is associated with the expense account then it will back calculate the taxes.  My issue is that ...

Happy Monday, indeed. I've tested it out, and so far it appears to be working.  Tell your developers who worked over the weekend on this that we very much appreciate the speedy response. Thank you, Denis. Your support up until this point has also been prompt and helpful.