Method Community

Hello, Although we would love to be able to support all mobile devices in the long term, at this point in time we do not support Mobile on the BlackBerry. The devices that are supported as per our webinar: iPhone, Android, Windows Mobile 6. Having said that, you are able to try and use Method on the BlackBerry (we have tried it on the Torch with ...

Charles emailed in with the following question: Hi I recently signed up with method remote entry edition and am looking for the ability to have several custom estimates to select from at the create new estimate screen. I am able to create the different estimates using the report creator and now would like something like a dropdown menu to ...

Does Mobile work on the BlackBerry?  It's not mentioned in the Webinar of July on Mobile.  If not is it coming?

Hi Lilian, Thanks for contacting us. There's  a couple things we need you to do before we move forward with troubleshooting. 1) Was the appointment synchronization successful? Do your Outlook appointments appear in Method and vice-versa? 2) Please verify that under "Edit settings for User (Username)" on step ...

Victor, I love you definition of a "few days"!!! It is now working. Thank you for such a quick resolution once again!

Hi Matt, We just updated the code, implementing SSL support. Please check now and respond if it works for you or not. Thank you Victor

Hi Victor, I am using Gmail, so please let me know when the SSL support is implemented and I will try it again. Thanks,

[quote user="Method_Victor"]Unfortunately it will still not fix your problem, since on our side, in the code we still haven't yet implemented a support for SSL protocol.[/quote]    I started using Gmail last Friday and clicked on the radio button SSL in setup and it is working just fine. I send using my Gmail ...

Hi Matt, I am not sure which email server you are using, but some email servers (eg. Gmail, Yahoo) might not allow you to send emails using their server through unencrypted protocol. I believe this is the problem you are having. So, what you will need to do is in Method go to: Customize > My Account > Change My Account Preferences ...

Trying to do my first sync from Outlook to Method and getting the following error: <?xml version="1.0" encoding="windows-1252" ?> <MethodAPD response = "It doesn't appear the field 'OutlookSynId' exists in the table."> </MethodAPI> The Progress box says "25 out of 25 appointments ...