Method Community

Gregory updated his Method password, so we updated it in the engine and everything seemed to be working fine.

Hey Gregory, Go to the computer you want to act as the main syncing computer and log into Method. Once you login, go to the QB tab in Method and click Reset again beside "Computer to sync with". Once that is empty(or if it was still empty), Open QB and allow it to sync. Once the sync is complete, run a full sync. This should update ...

Greg, Since this is an installation issue, you can give your consultant a call (Amanda Mahadeo) at 1-888-925-6238 ext. 721.  If she doesn't pickup the call right away, leave a message and she will get back to you.  

I inadvertently hit the Reset button, presuming I would get a chance to change the computer name if I wished.  Instead, it removed the computer name with the message "This account has no computer assigned", and I don't see any way now to restore the original computer name in this field.  How would I do that?    

It was working a few weeks ago, then everything was dormant for about 2 weeks.  Now, when I try to create a new active Customer in MI or a new Sales Order in MI, nothing shows up in QB.  The Sales Order still doesn't have a # from QB, so it hasn't synced yet. I have the sync frequency set to every 15 min, and it has been well ...

 Hey Ian, I will need a bit more information, answer my questions below and I'll take a look into this. 1. What QB version are you using? 2. Are you creating this client in Method? 3. Is it messing up after you click save? 4. Is it messing up after the sync? 5. Is it only showing like this when you fill out an invoice? Let me know ...

Inventory Items belonging to the "Group" Type are displaying $0.00 Cost when they are used in Estimates, both on-screen and on the Method-generated quote forms. Is there a fix for this? Group item types are very critical to the operation of my company.

Recently I found a problem, for all the US and Canadian Customer the address is ok and no problem, but for the customer other than these two country, sometimes when i finish the data entry, the address will automatic mess up. Following is one example.

 Hi Antonio, That's awesome that it's working for you now, well done!

Hi Amanda, it is working now. I was seeing the results on the preview of the report designer, but when printed preview from within Method, the form prints the estimate lines as intended - rate for SubTotals, blank (NoPrint) for comment lines and amount with two decimals. The customer is happy - I am happy. Thank you again for your ...