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A minor update to the engine was pushed out today.
International users commonly received an error resembling "There was an error when converting the date value '0001-01-01T00:00:00+02:00' in the field 'FromModified date' " when they performed their first sync. This had to do with their international settings ...
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When you click on an existing time entry, the name field is cleared when the pop up opens.
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I am trying to link fields on the Default work order template and fields from customer equipment together. Is there a way to bring both of these tables together?
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Hi Ryan,
I double-checked the email setup, and it's fine too. As for contacting my business consultant, I'm it! I've also had other users (consultants) say they're the same error when they try it.
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Glenn -
Can you check now and make sure you are all set again?
Paul
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I think there may be some confusion about what syncing means.
What Ryan is demoing in webinar 26 is a push of Outlook contact info to Method. Syncing would allow one to change contact info in Method and have those changes sync back to Outlook, or if changes were made in Outlook they would sync up to Method.
Without this functionality you ...
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Glenn -
I'll look into this. Can you please email the Company Account name to method@methodintegration.com and I'll see what I can do.
Paul
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I have a huge problem. I discovered that my admin role had a missing Mobile User role. I went to add this to my Role/Groups for Admin and then when I logged in with my user name, then the only roles I had available are Mobile USERS, Support, and Sales. I have no ADMIN role anymore even though I am setup for for those tab links ...
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Hi there
I'm not sure if this is a support request or a wishlist request.
As the owner of the business I have uploaded all of my contacts from Outlook to Method using the Outlook plug in 2. Everyone has access to contact details.
But I'm now getting the request, how do I download from Method to my copy of Outlook. Is there a way to ...
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When you are in Field Services and you setup different Teams/Crews that you are working, how do you do that. Right now I have only one User Debby - for HooglandsLandscapeLLC. She has 15 crews that she is assigning Work Orders to for the various work that she needs to have done. She wants to be able to follow these Work ...