Method Community

I am getting an error message when trying to update an event. Incidentally it happened about a minute after I received Carl's email about new deployment. I had been editing an action, and save the screen to test. Then I tried editing the action again and when I clicked on the lose focus event I got this error message. I tried signing ...

I'm curious to know how others create and send meeting requests or meeting invites after scheduling an activity in Method. With Method I can send an email, but what I really need to do is to send a meeting request for that meeting I just scheduled and added to Method.  Has anyone found an creative, easy way to do this? Many thanks, ...

I'm trying to export the Contacts Grid.  I have a button whose only action is to export the Contacts Grid to Excel (all columns, not just the checked ones).   I have a custom  'Customer Address Info' view of the Contacts Grid that displays various address/contact information fields.   Even though I'm ...

hi WaveTec, Sounds like a great process.  If I get you  - you have one actionresult which is combo part#/description.... With that  result - set up a new actionresult which joins this to build your list.   try using the char function --join with line break.. Then when you put into email body...one ...

We received this email from a user -  I cannot find the place where you can choose to enter your own estimate #s instead of having Method auto-fill that field for you. Can you remind me where it is. Right now it is auto-populating with a number and overriding what I have entered. Allison,  There is a setting under the ...

We received the following email from Lucas: [quote]I have had 2 customers say that they cannot pay with American Express through the payment gateway. They keep getting an error massage that the payment was rejected. Could not find anything in the forum about this. Any ideas? The other payment methods work fine as far as I know.[/quote]Hi ...

This email came in from Jeff:  In Quickbooks you can setup jobs under each customer. Are these supposed to show up in the Customer Portal? Maybe I have something configured wrong? I added a job and invoice to our test customer and it does not appear to show up.  All of our customers have at least one job, sometimes more so this will ...

This email came in from Beth:  Is there a way to customize the customer screen so that the company name shows up first in bold rather than the contact? Beth, What you would have to do is change the SQL override in the CustomerList screen.  Edit the grid and click advanced for the Contact/Customer/Company field. ...

Hi Mike, We were unable to replicate this issue on our end, what is the first screen your user see's when logging in? Is it a stock or custom screen? If it's a stock screen please enable your MethodSupport user then email me your Company Account name. Customize > Users > scroll down and click the Active checkbox for the ...

This question came in via email from Wade... [quote]When viewing the transactions on an android device we are unable to view the transactions of a customer.  Online it shows us the amount and balance.  On the mobile version it shows the heading to be Amount but the column really reflects the balance.  Is there a way to see the ...