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Hello Reed,
Welcome to our Forum!
Is it when you first load QuickBooks then sign into Method that it is slow? If so, it could be the amount of data coming into Method from QuickBooks that could potentially slow it down while the engine is updating QuickBooks/Method with any new data. You may want to edit your history preferences to help ...
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I'm a new user so excuse me if this is a newbie question.
I have just installed Method and I am setting up my files and performing my first synchronization. I see that information is coming accross in Method...so things appear to be working. However, on the Method Integration Engine Dialog box I see that my Method PUSH ...
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Hi Fran,
I tried this on my end by creating a new report using Customer as the master table. In the design on the right-hand side I see ‘dataSet1’ but can expand this by clicking the ‘+’ which shows Company and Customer.
Can you please verify and see if you have this option?
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Ernest,
Yes, that is the correct number to contact our team. Please keep in mind our business hours are 9AM - 6PM Eastern Time.
No, having a 64 bit machines does not mean you require technical support. We have a few 64 bit machines in the office that had no issues.
We look forward to helping you.
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[quote user="Method_Valbon"] This is something that would be considered technical support. [/quote]
Thanks for the post. I've been trying to get thru Method to get this account installed to no avail. Is it safe to assume the technical support number is: 1-888-925-6238 ?
Not to beat a dead horse but are you saying ...
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When working with report designer, I chose New and the Customer master table only. When Designer screen opened up, I only saw "dataset" and did not see Customer Table. This is new behavior as I have been able to see the customer table before. Pls advise.
Thx Fran
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Hello,
We're still looking into this, as soon as I get an update I'll let you know.
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Hi Karen,
We looked into this and it appears as though it is a Microsoft Outlook issue. This link contains a possible solution, let us know if it works for you - http://www.dwheeler.com/essays/microsoft-outlook-tnef.html
If that doesn't work then we'll have to do some further digging.
Keep me posted.
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I could not add a comment to a new activity in Call Center. . I could not enter anything in the desgin tab, entered in HTML and then lost it when I saved. what am I missing or is this not working... It looks like it could be a powerful feature.
Fran
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We are new users to Method and we are learning. We have an office in LA and one in Portland OR. My questions is why is the system so painfully slow to load. It is slow here (PDX) and slow in LA. What's up with that?
Thanks
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