Method Community

Hi there I've started to look at using eMail direct from Method: When I try and send an eMail I get the message: Error^Action Sequence:32. Error with user authentication;Server says: 530 5.7.0 Must issue a STARTTLS command first. a18sm6660499anl.13     I have the eMail settings on my system ...

 Hey Bob, I just wanted to add in the steps on how to disconnect and shut down the Method Sync Engine. 1, Right click on the Method Icon in your task bar and select "Display" 2, When the Method Sync Engine pops up, click "Disconnect" 3, Click File > Shut Down After following these steps, Method will be closed.

 Hey Bob, We are aware that this can happen, it has to do with the syncing of Method and QB. If Method is in the middle of a sync, it will not stop on its own so you can close QB. This makes sense because the file is in use and QB is setup to not shut down until all plug-ins are finished sending data. You can manually stop Method and close ...

Hi Dave, I added the same fields to those tables as type text since you never specified the field type. Here’s what I noticed: If you create a new sales order with data for both custom fields and save the sales order it doesn't seem to save the SOSerialNumber (custom field at SO line item) the first time you save the SO. You can ...

Hello again, so now my admin station running method looks like its running a Full Sync. This is the second time i've seen it do that within four hours. Neither I or my coworkers asked method to run a Full Sync, but it seems to be doing that. Its taking a long time to finish. Is there a reason why method is doing this on its ...

I created 2 new fields one each in 2 tables: 1.  "Sales Order"  table, fieldname = "Serialnumber" 2.  "Sales Order Line" table, fieldname = "SOSerialnumber" I populated fields.  When Method synced to QB, after the sync completed, both new fields remained, but the data in the ...

Hello all, just wondering why quickbooks doesn't close sometimes. It gives a message saying that method is keeping it open and that quickbooks will not close until method is closed. This doesn't happen with all the quickbooks, but it has been happening with one user enough to say that its a problem. We end up having to shutdown Method, ...

Ryan, Thanks for your reply.  Today of course it is working fine.  I was adding a new activity from the "New Activity" tab link from the Call Center Dashboard.... Fran

 The following response came in via e-mail: Thanks so much, I have noticed that it does speed up a little as you go along. I imagine I will have more questions as we go along. I really appreciate it. Thanks for all your help, Reed Reed, thanks for the update.

 Hey Mike, So I had our guys look into this and we have a bunch of questions for you, this will help us find out whats going on. 1, What steps did you take to cause this problem. 2, What are your software versions of: Outlook, Windows, Skype, Skype Outlook Add-in. When we tried installing skype we had no problems. 3, Have you posted on ...