Method Community

Ernest, Yes, that is the correct number to contact our team. Please keep in mind our business hours are 9AM - 6PM Eastern Time. No, having a 64 bit machines does not mean you require technical support. We have a few 64 bit machines in the office that had no issues. We look forward to helping you.

[quote user="Method_Valbon"] This is something that would be considered technical support. [/quote]  Thanks for the post. I've been trying to get thru Method to get this account installed to no avail. Is it safe to assume the technical support number is: 1-888-925-6238 ? Not to beat a dead horse but are you saying ...

When working with report designer, I chose New and the Customer master table only.  When Designer screen opened up, I only saw "dataset" and did not see Customer Table.       This is new behavior as I have been able to see the customer table before.  Pls advise.   Thx Fran

 Hello, We're still looking into this, as soon as I get an update I'll let you know.

 Hi Karen, We looked into this and it appears as though it is a Microsoft Outlook issue. This link contains a possible solution, let us know if it works for you - http://www.dwheeler.com/essays/microsoft-outlook-tnef.html If that doesn't work then we'll have to do some further digging. Keep me posted.

I could not add a comment to a new activity in Call Center. .  I could not enter anything in the desgin tab, entered in HTML and then lost it when I saved.   what am I missing or is this not working...  It looks like it could be a powerful feature. Fran

 We are new users to Method and we are learning. We have an office in LA and one in Portland OR. My questions is why is the system so painfully slow to load. It is slow here (PDX) and slow in LA. What's  up with that? Thanks  

Hi Ernest, This is something that would be considered technical support. Please contact your Business Systems Consultant or any one of our other consultants to assist you. We will provide an update to this post if required. Thanks, 

 Hey Mike, We are going to do some digging here and I will post an update as soon as I find something. If we cannot replicate the problem I may have to get more information from you.  

Method_Amanda, any news? It's been a week and no solution has been posted. It seems really odd that I am the first person to try to use Method to create a new job. I would think quite a few of your customers would be trying to do this.