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Hi Jack,
This is a known issue at the moment affecting a small subset of Accounts. We have a fix in place which we are intending to release tomorrow (Thurs 26 May) which will rectify this problem.
If you need the Snapshot filter fixed before tomorrow, email me directly at <b.hargreaves@method.me> with the name of the App, Snapshot and ...
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The following updates are now live for users of Method.
Features
QBDT History Per Transactions Preferences (PL-4221)
Web Hooks for Add,Mod,Delete allow syncing from QBO to Method within 5 minutes (PL-5379)
Method:API - Usage/Limits report (PL-5192)
Ability to subscribe to Method in-product. (PL-4238)
Drop Downs - Mobile Improvements II ...
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Hi,
Would it be possible for you to email me your account, the screen name and the process you use to get to the error? I can have a quick look for you.
Also, did you make any changes to a related table by chance? Remove a field from a table that might be used in the action that is failing?
Adam
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I am showingthe due dateon an email templatefor invoice.
This is the template
This is the result
In US I would like this to display May 2, 2016
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Hi Blake,
I took a look at the account and there looks to be a sync issue we should look at. I'll create a case for a support rep to reach out.
Cheers,
Adam
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Hi Blake,
Sorry for the late reply. Our regular forum moderator is away, but I'll have a quick look at this for you. I'll post back with what I find.
Adam
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We have a custom screen that allowed us to duplicate a SKU and then add a couple of lines to the description field. This morning we are getting the following error message.
"Insert Records Into Table Failed. A Text field from the screen was not found. Please edit your actions to ensure the field exists. If you continue to experience issues ...
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I cannot add a filter to a new or existing snapshot and sucessfully save. In either case, when I click save the save button disables and nothing occurs on the page for several minutes.
When clicking the text "Add Filtering", the following errors appear in the console:
Clicking the text again brings up the filtering ...
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That's some pretty technical stuff that a standard business user must peform. No way my employees would be able to perform those steps. Luckily this is only a problem for one of my users that I can tell and he happens to be a new employee that I'll be seeing soon (my salesman live/work around the state in different locations).
In my ...
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