Method Community

Hi Diluk, The price for the Xora connector is $20 /month for the first user. You can add an unlimited number of additional users at a cost of $3 /month per user. Pricing is per Method user, not per Xora user. There is no cost for setting up Groups and Roles within Method and you can create them as needed. Hope this helps,

 When I go into CRM Call Center and click on cases to I start to fill out a new case, edit the case, enter the case description, etc; I find that all of the dates and times default to the time and date that I am entering the information.   It won't allow me to change that time, if I click on the field it just continues to ...

Hey Mike, When you select an email and click "Add to Method" what happens?  Are you able to search for a customer or do you receive any sort of error message.   I've seen this actually happen once before when someones password started with a "$" sign at the very beginning.  It's a known issue that I ...

 When I double click into an entry on the calendar on the Professional Services Dashboard.  There are blanks in the "edit activity" screen that I need to fill out: Item Item Description Due Date Start Due Date End I am assuming that once this is  populated, this information will go into ...

Hello Okay - no laughing please. We currently have three users. When I set up the email settings in the customise section - we all end up with the same eMail address. e.g. I go to customize Add in my smtp settings Add an email address (e.g. admin@*******.co.uk) - And a password Then save settings - and this email address is set up ...

Hi there I've been using the Report Editor to create UK based estimates/purchase order/invoices within Method - but I've hit a block. I've edited the standard reports to change all the $ signs to £ signs - but I've hit a problem with changing the symbol on the "item price" - it's still $. Where is this held ...

Hi Danny I've downloaded 2.1.28 - and have it installed on Outlook 2007. But I'm hitting a problem. Entered my account settings (and have enabled the api within Method) Have left the defaults alone (do I need to enter and internal Outlook Exchange domain - if so what is this and where will I find it? When I go to appointments - I get ...

This si a small bug -- but it was enough for me to mess up a couple invoices before I noticed. When you add a new customer from the invoice screen and then send it via email the name is not populated on the invoice.  it will et you create and save and send just fine but if you email or create a pdf -- the sold to area is blank.   If ...

Thanks Val.. Now that I have the 'secret' code, it works...

Ok -- I have been sending out my invoices via email.  is there a way to rename the the pdf that is created?  I know I read ina  different post that each file name is uniquly generated so that that it can be robust and secure on your site.  however, could we take away the prefix SimpleInvoice and make it something more ...