Method Community

Richard - Can you check now? I logged in just now and it seemed fine from the Eastern time zone.   I also tried logging into a computer on Central time and it seemed fine too. I think you are on to something with the daylight savings time, though.  Perhaps what happened was that the servers are in Central time and ...

 Hello Richard, Thank you for pointing this out to us, we are looking into it. It is our top priority and I'll keep you posted.

All calendar entries are displaying one hour earlier than time listed on activities, i.e., my scheduled 9Am appt. is showing as a 8am appt.on the calendar. I think this just started today, without any changes to Method screens, etc.. Well, presumably so, that is! Tried unchecking DST, logging out, back in. No difference.

Ryan, QB was open during these events, so I'm not sure why it was happening. Especially the invoice that would not ever populate the invoice number or customer info. I've since created a few more invoices from workorders. Some were existing customers, others were Lead Status customers.  None will populate the invoice number or ...

Thanks, Ryan... I'll keep digging on the Character Function, and let you know if I need help. Do you want me to email you directly with my image-embedding process, or post it here? Thanks for the file attachment guidance. I'll give it a try.   Lee

 Hey Richard, This sounds like a case of QB not being open. Let me explain what is going on. In method by default if you do not enter an invoice #, it will wait for QB to assign one. So once you hit save, the invoice syncs with QB. It then gets the assigned Invoice #.  What is going on is when you switch to another user and then ...

 Hey Lee,  Sorry for the delay I wanted to do some testing on my end so I had up to date answers for you.  We do not have anything written to help out with merged fields at the moment. I will look into getting a webinar created that will include this topic. You are on the right track, you do need to add an action to replace the ...

 Hello Stacey, Please contact your Business Systems Consultant to look into this, since it appears to be of a technical nature.

Hi, When I create an invoice from a work order, the invoice# and customer Bill To & Ship To fields don't populate. I've had this happen sporadically over the past couple months.....but, always when I save, open up another customer's invoice, and then go right back to the problem invoice, the fields populate. Annoying.... meant ...

Just wondering if anyone has a pool work order similar to the one for qxpress?